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Document Management System (DMS)
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Documents related to » define or change different adjustment thresholds depending on customer usage profile and service information


Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

define or change different adjustment thresholds depending on customer usage profile and service information  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More...
Security Information Market Heading for Growth
The growth of security vulnerabilities is creating a new market for security information. With link sharing and cooperation among sites, it is not clear that

define or change different adjustment thresholds depending on customer usage profile and service information  Information Market Heading for Growth Security Information Market Heading for Growth L. Taylor - August 31, 2000 Event Summary It is estimated that the security information market will grow to a $1.5 billion by 2003.[1] With a dearth of security professionals available, viewing online security articles offers companies the opportunity to gain information, and improve system security knowledge at low overhead and a fast pace. Via the web, IT organizations can find out about security bugs, patches, a Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

define or change different adjustment thresholds depending on customer usage profile and service information  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More...
Information Builders Did It iWay
Information Builders plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned

define or change different adjustment thresholds depending on customer usage profile and service information  Builders Did It iWay Information M. Reed - March 6, 2001 Event Summary Information Builders (IBI, privately held) has announced plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned subsidiary named iWay Software . The move is designed to allow Information Builders (IBI) to concentrate on the WebFocus and Focus business intelligence products, while allowing iWay to handle e-business integration using its suite of iWay Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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Oracle Information Lifecycle Management and Pillar Axiom
Oracle has information lifecycle management (ILM) functionality integrated in its database product, but its value still relies heavily on the customer buying

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...
Secure Information Exchange in an Insecure World
You’re already well aware that secure file delivery is key to your company’s information security. But are you one of many who don’t know how to send a file

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...
Information Builders
Information Builders has provided business intelligence (BI) and integration solutions to over 12,000 customers in its 30 years of operation. The vendor serves

define or change different adjustment thresholds depending on customer usage profile and service information  bi, enterprise reporting, olap, operational bi, operational business intelligence, reporting, web reporting,bi builders,business intelligence,enterprise builders,focus builders,information builders,information builders focus,information builders webfocus,information dashboard,information dashboards,information metrics,informationbuilders,informationbuilders com,performance builders,web focus,webfocus,www informationbuilders,www informationbuilders com Read More...
BI: On Demand, On Premise, Open Source, or Outsourced?
On-premise or on-demand, business intelligence (BI) solutions can help businesses become more intelligent about key processes. But what are the benefits to

define or change different adjustment thresholds depending on customer usage profile and service information  On Demand, On Premise, Open Source, or Outsourced? On-premise or on-demand, business intelligence (BI) solutions can help businesses become more intelligent about key processes. But what are the benefits to implementing cloud-based BI over traditional software? Are on-demand BI applications as popular in the enterprise as they are with midmarket companies? And what are some reasons people don’t outsource BI? Find out the answers to these questions and more. Download this guide now. Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

define or change different adjustment thresholds depending on customer usage profile and service information  field service management,FSM,field service planning and scheduling,field service work order management,field service customer engagement,field services organization,FSM market landscape,FSM market space,FSM functionality,TEC FSM Market Landscape Report Read More...
Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

define or change different adjustment thresholds depending on customer usage profile and service information  SAP,web 2.0,relationship management,customer relationship,relationship customer,customer relationship management,customer survey,web 3.0,customer experience,customer loyalty,loyalty customer,relationship marketing,customer retention,retention customer,customer crm Read More...
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

define or change different adjustment thresholds depending on customer usage profile and service information   Read More...

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