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Documents related to » define or change different adjustment thresholds depending on customer usage profile and service information


Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

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Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

define or change different adjustment thresholds depending on customer usage profile and service information  SAP,roi,saas,software as a service,marketing roi,roi calculator,saas software,asp saas,roi calculation,saas service,calculate roi,roi formula,saas model,saas crm,saas software as a service Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

define or change different adjustment thresholds depending on customer usage profile and service information  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More
Information Today, Inc.
Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search

define or change different adjustment thresholds depending on customer usage profile and service information   Read More
TechRadar: Customer Analytics Methods, Q1 2014
Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer

define or change different adjustment thresholds depending on customer usage profile and service information  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer experience, Forrester, customer insights Read More
Information Builders Did It iWay
Information Builders plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned

define or change different adjustment thresholds depending on customer usage profile and service information  Builders Did It iWay Information M. Reed - March 6, 2001 Event Summary Information Builders (IBI, privately held) has announced plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned subsidiary named iWay Software . The move is designed to allow Information Builders (IBI) to concentrate on the WebFocus and Focus business intelligence products, while allowing iWay to handle e-business integration using its suite of iWay Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

define or change different adjustment thresholds depending on customer usage profile and service information  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

define or change different adjustment thresholds depending on customer usage profile and service information  Service Companies a Fast Start If you''re in IT services or strategic consulting, you''re getting squeezed from all sides . Global competition is driving down margins and profits. Fixed-price contracts are pushing up project and delivery risks. And the economy''s in deep recession. You know you have to cut costs and increase operational efficiencies. But will your software allow you to do what you need to? If you''re using outdated, non-integrated software systems, the answer could be no. But, there Read More
Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

define or change different adjustment thresholds depending on customer usage profile and service information  best-in-class customer relationship management,cross-channel customer loyalty,best-in-class cusotmer experience management,retail crm best practices,best-in-class customer loyalty,360-degree view of the customer,360 degree view of the customer,crm best practices,360 degree view,customer management relationship,retail best practices,business relationship management best practices,customer retention best practices,customer management crm,crm customer management Read More
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

define or change different adjustment thresholds depending on customer usage profile and service information  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More
The World in Crisis: A Report on the Impact on Global Outsourcing Relations
As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and

define or change different adjustment thresholds depending on customer usage profile and service information   Read More
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

define or change different adjustment thresholds depending on customer usage profile and service information  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More
Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

define or change different adjustment thresholds depending on customer usage profile and service information  pricing is still largely undefined, but estimates run from $299 for a low-end model from Netpliance, up to more than $1600 for a fully loaded Dell WebPC with monitor. The sales cycle is still largely unknown, but we expect it will be equal to or shorter than that of a traditional desktop machine. The percentage of revenue derived from service will be smaller than for a traditional PC, since these products will be significantly less expensive than traditional desktop devices, as well as less complex and Read More

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