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Abstract:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need
to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide
a product to do just that. (...)
Excerpt related to
defination e customer relation management:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to
be sure they have a fi...
Published:
2000-12-12
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
defination e customer relation management:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
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Abstract:
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management
systems, announced the appointment of Richard (Dick) M. Haddrill, former president and chief executive officer of Powerhouse
Technologies, as president and chief executive office (...)
Excerpt related to
defination e customer relation management:
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management
systems, announced ...
Published:
1999-10-19
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Abstract:
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality
of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform
support means that AS/400 products will contribute more t (...)
Excerpt related to
defination e customer relation management:
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality
of support, vendor stabi...
Published:
1999-09-01
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Abstract:
The Worldwide Retail Exchange (WWRE) and the Global NetXchange (GNX) have merged their complementary Web-enabled product
sets to form Agentrics LLC. One outcome is the ProductVine PLM solution, which is clearly designed for and targeted to private
label retailers. (...)
Excerpt related to
defination e customer relation management:
The Worldwide Retail Exchange (WWRE) and the Global NetXchange (GNX) have merged their complementary Web-enabled product sets
to form Agentrics LL...
Published:
2005-12-16
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Abstract:
Peregrine Systems announced its Get.It! solution suite for the company Intranet. Peregrine's first self-service solution
is corporate e-purchasing, and uses Commerce One's MarketSite. (...)
Excerpt related to
defination e customer relation management:
Peregrine Systems announced its Get.It! solution suite for the company Intranet. Peregrine's first self-service solution
is corporate e-purchasing...
Published:
1999-12-15
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
defination e customer relation management:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
At last week's eBusiness Conference & Expo, SAP AG updated attendees on its supply chain management application, Advanced
Planner and Optimizer (APO). (...)
Excerpt related to
defination e customer relation management:
At last week's eBusiness Conference & Expo, SAP AG updated attendees on its supply chain management application, Advanced
Planner and Optimizer (A...
Published:
1999-12-22
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Abstract:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced
that they have put together joint guidelines to safegua (...)
Excerpt related to
defination e customer relation management:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the ...
Published:
2002-02-09
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Abstract:
Peregrine Systems divides its focus by creating two business groups. It integrates its strengths by making two product lines
work together. And the sum on the bottom line isn't too shabby. (...)
Excerpt related to
defination e customer relation management:
Peregrine Systems divides its focus by creating two business groups. It integrates its strengths by making two product lines
work together. And th...
Published:
2000-11-21
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
defination e customer relation management:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation
and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure
across the sector. (...)
Excerpt related to
defination e customer relation management:
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation
and functional enha...
Published:
2005-08-31
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Abstract:
The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations,
EPM links employee performance to a company's goals. While there are no strong EPM vendors, European-based Cézanne Software
is moving to broaden its appeal. (...)
Excerpt related to
defination e customer relation management:
The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations,
EPM links employee perfo...
Published:
2005-05-26
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Abstract:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed us the
business plan in action. Is it time for other companies to consider this model? (...)
Excerpt related to
defination e customer relation management:
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed
us the business plan in action. ...
Published:
2003-06-05
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Abstract:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company
mailboxes or to a Web site, has been chosen by bra (...)
Excerpt related to
defination e customer relation management:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterpri...
Published:
2000-01-03
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Abstract:
Compaq rises, IBM falls, but Dell remains master of the desktop domain. (...)
Excerpt related to
defination e customer relation management:
Compaq rises, IBM falls, but Dell remains master of the desktop domain.
Published:
2000-06-02
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Abstract:
Supplier Logistics Management is leveraging technology and supplier relationships to gain competitive advantage. (...)
Excerpt related to
defination e customer relation management:
Supplier Logistics Management is leveraging technology and supplier relationships to gain competitive advantage.
Published:
2002-01-22
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Abstract:
Global Logistics Technologies (G-Log) will soon launch its Internet-based logistics software business for the transportation
industry. G-Log is a new beginning for CEO Mitchell Weseley. (...)
Excerpt related to
defination e customer relation management:
Global Logistics Technologies (G-Log) will soon launch its Internet-based logistics software business for the transportation
industry. G-Log is a ...
Published:
2000-03-06
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Abstract:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-commerce applications. As part of the initiative, AspenTech will partner with business-to-business
application vendor Extricity Software, Inc. to deliver e-com (...)
Excerpt related to
defination e customer relation management:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-...
Published:
1999-11-17
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Abstract:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because its composite applications will create business process solutions that follow the current trend toward
integrated suites of best-of-breed applications. (...)
Excerpt related to
defination e customer relation management:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because...
Published:
2006-05-08