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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 decision tree microsoft crm


User Recommendations for Project-oriented Software
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not

decision tree microsoft crm  a deliberate and strategic decision by BST Global. It also does not currently support collections management, but will be introducing such an application later this year. Given the global enterprise market in which BST Global has chosen to compete, its lack of a reseller channel could be viewed as a competitive disadvantage, particularly when local resellers may be more aware of opportunities in their geographic region. Microsoft Dynamics SL Microsoft Dynamics SL (

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) Software Evaluation Report

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

Evaluate Now

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Premise PBX Buyer’s Guide


If you’re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know before you start talking to vendors. Find out whether your company needs just the basic features, or if you need more advanced functions such as programmable routing and scheduling. No matter the features, a premise PBX system can help you save money—learn how.

decision tree microsoft crm  highly satisfied with their decision to make the change. In fact, modern VoIP systems have better call quality than regular phones. Global IP PBX markets are expected to reach $26.9 billion dollars in the year 2009, according to WinterGreen Research Inc. In-Stat reports that IP PBX players must radically change their historical business models in ways that replace hardware revenues with software and services. One leg of such strategies requires IP PBX players to walk the !ne line between cooperation and Read More

Enterprise IP PBX Buyer's Guide: Features and Services That Matter


The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.

decision tree microsoft crm  highly satisied with their decision to make the change. In fact, modern VoIP systems have better call quality than regular phones. Global IP PBX markets are expected to reach $26.9 billion dollars in the year 2009, according to WinterGreen Research Inc. In-Stat reports that IP PBX players must radically change their historical business models in ways that replace hardware revenues with software and services. One leg of such strategies requires IP PBX players to walk the ine line between cooperation and Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

decision tree microsoft crm  the criteria. Within the decision tree in the left panel, click on any one of the criteria, and its sub criteria will be displayed in the right panel with their respective weights. You can create customized weights by clicking on the colored bars to the right of the criteria. For the ERP model, the weights chosen are based on settings we obtained from past engagements and represent broadly defined best practices. Product functionality remains the most important criterion, but is followed closely by Read More

The Wizardry of Business Process Management - Part 2


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s value proposition.  At the end of that post, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via a bit of humor and the metaphor of the classic “Wizard of Oz” movie. Namely, on March 23

decision tree microsoft crm  special rules within a Decision Table form (see figure below) with rows and columns. In this matrix form too, business users maintain business rules, just like in a spreadsheet. Business users can invoke the decision table form (or a decision tree) by clicking on the particular Decision shape in the flowchart form. These intuitive “Fit for Purpose” forms make accessing the authoritative RuleBase easy and safe. Specialized forms ensure accuracy and allow interactive testing with sample data to Read More

Integrated Innovation: Microsoft Dynamics GP and Microsoft Office


Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day.

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Food Decision Software


Founded in 1978, Mulvany Attard Associates, now Food Decision Software Inc. (FDS), is a provider of food industry-specific software. FDS aims to help companies understand and address the unique challenges associated with food distributing or food manufacturing. FDS is the developer of WinFDS, a food distribution software for small to medium-sized food distribution and food manufacturing companies.

decision tree microsoft crm  Decision Software Founded in 1978, Mulvany Attard Associates, now Food Decision Software Inc. (FDS), is a provider of food industry-specific software. FDS aims to help companies understand and address the unique challenges associated with food distributing or food manufacturing. FDS is the developer of WinFDS, a food distribution software for small to medium-sized food distribution and food manufacturing companies. Read More

SaaS BI Tools: Better Decision Making for the Rest of Us


In the IDC report SaaS BI Tools: Better Decision Making for the Rest of Us , you'll learn how a SaaS-based BI solution can help employees throughou...

decision tree microsoft crm  BI Tools: Better Decision Making for the Rest of Us For years, only top executives at large corporations had access to business intelligence (BI). Not anymore. Today, the software as a service (SaaS) revolution has brought the power of BI to companies and decision makers at all levels —including people who create plans and forecasts and manage operations across the enterprise. Is your company taking advantage of the democratization of BI? Or are your information workers still struggling to mine Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

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YOur CRM Solution in Our 2011 CRM Buyer's Guide


Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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