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Software Functionality Revealed in Detail
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 customer rfq in siebel


Cincom Asserts Expertise In CRM For Complex Manufacturers
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise

customer rfq in siebel  systems for sales, and customer relationship management (CRM). In September, the company announced the availability of its new CRM Solution for Complex Manufacturers . With some of its customers reportedly already asserting proposal times cut from five days to 15 minutes, product time-to-market reductions of as much as 70%, and 15% increases in business win rates, Cincom believes the new offering is arriving just in time for this market segment. Cincom Manufacturing Business Solutions has spanned nearly

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » customer rfq in siebel

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

customer rfq in siebel  document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a product and service package, with prices, for the customer to consider accepting and ultimately buying. RMA - Returned Materials Authorization . Most companies require that Read More

Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations


While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as a relatively simple and inexpensive way to support those customers' demands, MBN is only a small part of the trading relationship equation.

customer rfq in siebel  signed a deal with customer relationship management (CRM) vendors Onyx and Pivotal Software, but recently announced its CRM software. Enter former Great Plains' partnership deals with the CRM leader Siebel Systems, e-procurement vendor Clarus (now part of Epicor), ERP vendor Kewill, and supply chain vendor Logility (for more information, see Siebel: Great Plans for Great Plains , Microsoft Great Plains Procures eProcure At Last and Kewill And Microsoft Great Plains To Further Mutually Complement ). All Read More

CRM For Complex Manufacturers Revolves Around Configuration Software


While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.

customer rfq in siebel  resulting with pleasing the customer and significantly reducing all elements of the lead time, but without serious sacrifices of the manufacturer. Further, while the commercial complex manufacturing industry may also suffer nowadays owing to the painful recession, it is quite the opposite case in the defense and other government-related industries, partly in light of possible confrontation with rogue countries abroad. Many enterprise applications vendors have spotted the opportunity and have lately been Read More

LeveragePoint Adds Value to B2B Pricing - Part 2


Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing. In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows

customer rfq in siebel  the seller on the customer and how the solution helps the customer, which is the best way to understand customer needs and business requirements, built trust, and justify a price premium. Value-based pricing recognizes that the customer has alternatives, i.e., competitors, internal solutions, doing what they do now, even doing nothing. Value models include these alternatives as a reference price and formally model the advantages that the alternative may have. Acknowledging the value of alternatives Read More

Customer Profile: Multi-Chem


Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and inefficient processes.

customer rfq in siebel  Profile: Multi-Chem Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and inefficient processes. Read More

Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

customer rfq in siebel  cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now. Read More

Metadata Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?)


Metadata (“data about data”) is essential for data warehousing. Metadata standards allow different products to interact. Without standards, different vendors’ tools cannot work together seamlessly and the customer’s warehousing effort is greatly complicated.

customer rfq in siebel  interchange. Importance to the Customer Why should an Information Technology manager be interested in standards for metadata? The data warehousing industry is rapidly building suites of applications that will allow for: The population of a data warehouse or data mart Intelligent reporting and analysis of that data. In order to do this, the tools must be provided the metadata information about the source systems and the target data warehouse. Most suites on the market are incomplete, so it is common for Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

customer rfq in siebel  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More

Serving the Uncompromising Customer


Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative.

customer rfq in siebel  the Uncompromising Customer Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative. Read More

10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience


Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.

customer rfq in siebel  How They Improve the Customer Experience Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education. Read More

Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market Impact


Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

customer rfq in siebel  of packaged applications for customer relationship management (CRM) and employee relationship management (ERM), with the lowest total cost of ownership (TCO) so far. The enhancements worth pointing out are: A new Web-based architecture A formalized product upgrade and enterprise application integration (EAI) strategy Enhanced features across all application, including new industry-specific versions The formal launch of Siebel Employee Relationship Management (ERM) This, Part Two of a two-part News Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

customer rfq in siebel  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More

Building a Foundation for Growth with SAP Business All-in-One and the Fast-start Program


This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP) solutions can help organizations build a solid information technology (IT) foundation for the future. This paper discusses a low-risk, easy-to-implement solution tailored to the prospect’s industry through preconfiguration of the solution according to best practices.

customer rfq in siebel  erp for smb,sap business all-in-one,erp for sme,fast-start program,enterprise resource planning solution for small to medium enterprise,sap business all-in-one fast-start program,predictable erp implementaion,erp preconfiguration,enterprise resource planning solution for small to medium business,erp software for sme,best practices in erp implementation,erp implementation best practices,best practices in erp,best practices erp,erp best practices Read More

A Customer Success Story: Real-time Remote Workforce Enablement


Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users, its challenge was to move from single desktop applications to a centralized server which would offer many concurrent instances of the application—and minimize the cost. By deploying a virtualization solution, Cox realized a return on investment (ROI) of 300 percent.

customer rfq in siebel  Customer Success Story: Real-time Remote Workforce Enablement Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users, its challenge was to move from single desktop applications to a centralized server which would offer many concurrent instances of the application—and minimize the cost. By deploying a virtualization solution, Cox realized a return on investment (ROI) of 300 percent. Read More