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Documents related to » customer retention customer relationship management crm


Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: poor payer category of customers, generated from cash management software. Investment income. 2. Cash outflows Must pay accounts (e.g., payroll). Commissions; local, state, and federal liabilities (e.g., taxes, social security, etc). Payment to liability accounts (e.g., insurance, mortgages, leases, employee travel expenses). Valuable suppliers that provide payment discounts for early payment. Suppliers whose limits within agreements can be stretched (e.g., net 30 days). All bank account balances.
8/13/2008

The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful to calculate pricing based on systematic analysis rather than on fuzzy thinking or human emotions.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: no one can control customer needs: one cannot know for sure that they will buy more. Some indications show that volumes would have to rise about 19 percent to offset the profit impact of a 5 percent price cut, and such demand sensitivity to price cuts is quite rare. And even if customers do buy more, the question then becomes, can this upsurge in demand even be delivered? Thus, it appears that raising prices justifiably is the most effective way for enterprises to increase (or maintain) profits in times
4/3/2006

The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: must start from the customer and work back to ensure a positive customer experience. Simply put, this means that when you are designing processes and policies, ensure that all are validated or tested from the customer experience perspective. A value-based approach related to measuring and inducing partners in the channel is an emerging best practice. Meaning that, in order to determine how a partner is performing, other aspects beyond just sheer sales volume or revenue are considered. Such as quality
12/23/2005

The Rise of Price Management
New analytical software tools have recently emerged to combine and condense a wealth of information that should give the salesperson a more definitive

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: acceptable price, given the customer and the circumstances. This comes in handy typically when the product is being rushed to the market (such as in the high-tech industry, with its ever shorter product life spans; or in retail, where seasonality changes pricing). If customers are very price-sensitive, then an optimization strategy may be quite effective, and will support improved forecasting and price setting. In the retail and high-tech industries in particular, this can enable user enterprises to
4/4/2006

New TEC 2011 Human Capital Management Buyer s Guide
In TEC's 2011 Human Capital Management Buyer's Guide, learn about the...

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
8/23/2011 11:02:00 AM

Merging Global Trade Management with Global Finance
With the acquisition of Vastera, JPMorgan Chase may be the first global financial institution to offer a complete integrated cash, trade and logistics solution across the physical and financial supply chains in a way that would maximize benefits to its clients.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: Vastera gained a long-term customer and the chance to replicate its BSP model and extend its knowledge beyond Ford to other Vastera customers. Additionally, Ford has lent its stability to Vastera and allowed it to build a deep database of automotive and truck industry parts, HTS classifications and duties, and to gain country-specific knowledge where Ford has supplier relationships. GTM Background Most supply chain management (SCM), not to mention enterprise resource planning (ERP) vendors typically lack
5/10/2005

How to Use Data Management Successfully
Find out in the white paper master data management: extracting value from your most important intangible asset.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009
6/23/2009

Supplier Logistics Management (SLM)Part 3
This continues the coverage of the fundamental issues targeted by supplier logistics management. Fully utilizing the compliance benefits that SLM offers allows companies to redirect employees from tactical operations to those more strategic.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: cost, while still meeting customer needs. However, in today s customer-centric environment, meeting customer s expectations is not a competitive advantage, but a fundamental necessity of existence. Delivering products on time, at a higher level of service, is now a standard expectation, leaving limited room to leverage performance as a sustainable competitive advantage. To reduce costs and gain a competitive advantage, supply chain executives need to focus on supplier management inefficiencies in their
1/24/2002

Top Resources for Supply Chain Management


CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. You have asked to receive this type of content through www.technologyevaluation.com or one of its affiliates. If you do not wish to receive this information in the future, please notify us . © 2010 Technology Evaluation Centers Inc. 740 St. Maurice, 4th Floor, Montreal, Quebec, Canada H3C 1L5   Special Offer Files 2010
9/20/2010 9:00:00 AM

What s New in Human Capital Management-- 2011 Buyer s Guide
Learn about the latestgeneration of HCM solutions in TEC's 2011 Human Capital Management Buyer's Guide.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
8/23/2011 4:02:00 PM

Effective Labor Management Provides Big Payback
Find out how in top five reasons for a labor management project.

CUSTOMER RETENTION CUSTOMER RELATIONSHIP MANAGEMENT CRM: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2009
12/21/2009


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