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Documents related to » customer relationship management system case study


Remote IT Management
Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/1/2008 12:11:00 PM

BLM—Buzzword Lifecycle Management
The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: BLM, Buzzword Lifecycle Management, buzzword consumers, Recognition, Compliance, Erosion, Derivations, BW superiority, William Sheppard.
6/16/2006

Infor Performance Management Demo
Use instant modeling and what-if scenarios to make informed management decisions and fight economic turmoils. Find out how: watch Infor's Performance Management Demo.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY:
5/7/2009 11:21:00 AM

Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
12/21/2010 10:55:00 AM

Spencer Technologies Selects IFS Metrix Service Management » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: ERP, field service, fsm, IFS, ifs applications, ifs metrix service management, industry watch, Mobile, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-03-2013

Management Excellence: The Metrics Reloaded
The key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many management methodologies—such as the balanced scorecard, performance prism, and five forces. What is the right framework for your business? Find out about six management processes and the tools that can help you asses which metrics framework will work for you.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/21/2009 3:01:00 PM

Selecting the Right Change Management Solution
When choosing a change management tool for your business environment, you need to consider several important factors. First is the number of database platforms in your data center, and whether to get a solution that supports multiple platforms. Find out the other factors, and how the right tool can reduce training and software costs, increase productivity, and ensure database availability, security, and performance.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/13/2008 4:54:00 PM

Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/7/2012 1:24:00 PM

In Conversation with Rootstock Management » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: 2013, chatter, Cloud, Dreamforce, ERP, financialforce.com, Force.com, Manufacturing, NetSuite, Relevant ERP, rootstock, Rypple, salesforce.com, unit4, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-01-2013

Project Portfolio Management for Internal IT
Project portfolio management (PPM) has become a critical component in the IT business lexicon. It provides structure and consistency to the process associated with the planning, prioritization, management, and control of project portfolios. By using PPM, IT departments can align their IT and business strategies and improve performance in project-based work, and enhanced corporate governance.

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/27/2006 2:46:00 PM

Accelerate ROI for Business Process Management (BPM)
Accelerate return on investment (ROI) for business process management (BPM) with IBM solutions designed for rapid deployment.Free white papers. Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM CASE STUDY: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/9/2010 1:23:00 PM


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