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InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

customer relationship management powerpoint presentations  from Microsoft SharePoint and customer relationship management (CRM) systems, therefore becoming the front-end portal. In the reverse situation, its data can be displayed in other enterprise software tools such as Salesforce or Dynamics CRM. The sales training site is a feature that enables the sales training team to directly interface with sales representatives; each team is able to see what is relevant to it owing to the role-based nature of the system. The proposal generation feature allows sales reps Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management powerpoint presentations


IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

customer relationship management powerpoint presentations  boost productivity and improve customer service. Standard features include: Caller ID : Displays incoming call information, such as a name or a phone number, on your phone screen. Call Waiting : Provides an auditory alert of an incoming call while on another call. Call Transfer : Offers the ability to transfer calls between extensions without going back to a central switchboard. Call Parking : Temporarily stores a call in a waiting area, then picks up the call using another phone. Softkeys : Programmable Read More...
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

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Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

customer relationship management powerpoint presentations   Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

customer relationship management powerpoint presentations  as part of their customer relationship management initiatives have a higher probability of success than those that don’t.”1 1 - Source: “The Case for Knowledge Management in CRM,” Gartner Inc., April 2003 About KNOVA Software KNOVA, a Consona CRM solution, is an intelligent customer experience solution that maximizes the value of every interaction throughout the customer lifecycle. KNOVA turns information into a knowledge powerhouse, and delivers it in a user experience that raises the Read More...
Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

customer relationship management powerpoint presentations  sales, a KPI measuring customer satisfaction and repeat sales might be implemented. For a financial institution, it may be important to set KPIs to identify potential risk management issues, such as meeting regulatory requirements or minimizing the potential credit risks of clients. This differs from a manufacturing organization that needs to monitor parts delivered from suppliers, or from a government body that wants to measure and improve employee performance. Setting the right KPI and providing that Read More...
Asset Management
Enterprise asset management (EAM) and computerized maintenance management systems (CMMS) enable the planning, controlling, and monitoring of physical asset

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Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

customer relationship management powerpoint presentations  competition intensifies, costs rise, customer expectations increase, and profit margins continue to shrink, the margin for error around inventory management has continuously narrowed. Now, wholesalers/distributors are forced to confront the dilemma associated with inventory. They must determine how to keep stock levels as low as possible without sacrificing customer service. Unfortunately, their pain points are increasingly exposed. Whether they are stocking electrical supplies, medical devices, Read More...
SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

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Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

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Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

customer relationship management powerpoint presentations  facilities staff as a customer in much the same way it does accounting and other departments today. Many large companies already have centralized Facility management system in place that monitors and controls the environment across their large buildings and campus facilities. These systems have begun to migrate to more open IT infrastructure in much the same way that telecom and networks have converged. Next-generation facility infrastructures will be much more integrated than simply banking on automated Read More...
Smartree Talent Management Suite
Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting

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