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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management metrix:
... Metrix Customer Relationship Management
(CRM) Software Evaluation Report; Metrix LLC Customer Relationship Management
(CRM) Software Evaluation Report; ...
Published:
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship management metrix:
... it can also extend its relationship with the ... from the viewpoint
of your customer, and integrate ... Service Lifecycle Management provides
significant benefits by ...
Published:
2003-06-11
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship management metrix:
... it can also extend its relationship with the ... from the viewpoint
of your customer, and integrate ... Service Lifecycle Management provides
significant benefits by ...
Published:
2003-06-11
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
customer relationship management metrix:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Excerpt related to
customer relationship management metrix:
... which is an online supplier relationship management (SRM) platform
... lot control, drop-ship management, supplier collaboration ... SCM problem
the customer might be ...
Published:
2011-05-23
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Excerpt related to
customer relationship management metrix:
... customer management, field service execution, decision support, and/or
parts management. ... If for any reason, the relationship with a key customer
is terminated ...
Published:
2011-04-04
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management metrix:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
News sources are reporting that September Web traffic was down. This seems to be a case of putting too much weight to too
little data. (...)
Excerpt related to
customer relationship management metrix:
News sources are reporting that September Web traffic was down. This seems to be a case of putting too much weight to too
little data.
Published:
1999-10-22