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Identix Leads Biometric Authentication
Perhaps the most exciting product released at last Comdex, was the Identix DFR-300 Fingerprint Scanner. Implemented in Compaq, Dell, and Toshiba laptops, the

customer relationship management journals  Currenty Identix products serve customers in over 40 countries. As an active biometric device, the Identix fingerprint scanner will fare better with privacy advocates than various passive biometrics devices designed for clandestine authentication purposes. Passive biometrics work without the owner's knowing participation or permission, for example stealth iris scans. With an active biometric, such as fingerprint, a user must elect to participate in the authentication or identification process, e.g. offer Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management journals


Taking Stock of TAKE Supply Chain Solutions - Part 1
Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was

customer relationship management journals  order fulfillment to ensure customer satisfaction. Companies have also been investing in  business intelligence (BI) and performance management  solutions, as their supply chains become ever more critical to their business strategies. Thus, on a higher level, TAKE Supply Chain has been offering solutions that address the following issues and activities: Order fulfillment and  direct store delivery (DSD) Supplier performance management and collaboration Returns and service parts management & planning I Read More
Top 10 Considerations When Changing Payroll Software
When choosing a payroll software vendor, there are numerous considerations that must be taken into account when narrowing down the choices. Obviously, you have

customer relationship management journals  is the quality of customer support offered. High-quality support is essential to ensuring a successful relationship, so be sure to determine if the company will meet your standards for support. Some questions to ask the vendor include: What professional payroll certifications or awards do the support personnel have? What technical support certifications or awards does the support organization hold? How many technical support reps are available? Is unlimited telephone support available? Is 24/7 self-suppor Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

customer relationship management journals  performance reports, etc. Sales, customer relationship management (CRM) and accounts receivable (A/R) —enabling 360-degree customer views, sales quotes, multidimensional pricing schedules, sales contacts, incidents, to-do lists, opportunities, etc. Shipping and receiving —integrated with UPS , FedEx , and other leading shippers, and fully bar code–enabled General ledger (G/L) —enabling detailed G/L and journals, bank reconciliation, budgeting, customizable report engine, etc. Many system-wide util Read More
A Definition of Data Warehousing
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing

customer relationship management journals  company could have three Customer Name entries in its various source systems, one entered as IBM , one as I.B.M. , and one as International Business Machines . Obviously, these are all the same customer. Someone in the organization must make a decision as to which is correct, and then the data cleansing tool will change the others to match the rule. This process is also referred to as data scrubbing or data quality assurance . It can be an extremely complex process, especially if some of the wareh Read More
New Management at Manhattan Associates
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management systems, announced the

customer relationship management journals  to the public, including customers. The recent power shuffle at Manhattan should give all current and prospective users a reason to stop and take notice. Read More
Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and

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Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system

customer relationship management journals   Read More
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

customer relationship management journals  existing IT infrastructure (ERP, customer relationship management [CRM], human resource [HR], and financials systems). In either case, PSOs demand the following core components. Portfolio management . This functionality allows service organizations to monitor the health and profitability of projects. For service firms, portfolio management is critical to maximizing revenue streams by leveraging the best resources for the most profitable projects. On the other hand, service organizations do not demand the Read More
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

customer relationship management journals   Read More
Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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