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Identix Leads Biometric Authentication
Perhaps the most exciting product released at last Comdex, was the Identix DFR-300 Fingerprint Scanner. Implemented in Compaq, Dell, and Toshiba laptops, the

customer relationship management journals  Currenty Identix products serve customers in over 40 countries. As an active biometric device, the Identix fingerprint scanner will fare better with privacy advocates than various passive biometrics devices designed for clandestine authentication purposes. Passive biometrics work without the owner's knowing participation or permission, for example stealth iris scans. With an active biometric, such as fingerprint, a user must elect to participate in the authentication or identification process, e.g. offer Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management journals


A Definition of Data Warehousing
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing

customer relationship management journals  company could have three Customer Name entries in its various source systems, one entered as IBM , one as I.B.M. , and one as International Business Machines . Obviously, these are all the same customer. Someone in the organization must make a decision as to which is correct, and then the data cleansing tool will change the others to match the rule. This process is also referred to as data scrubbing or data quality assurance . It can be an extremely complex process, especially if some of the wareh Read More
Top 10 Considerations When Changing Payroll Software
When choosing a payroll software vendor, there are numerous considerations that must be taken into account when narrowing down the choices. Obviously, you have

customer relationship management journals  is the quality of customer support offered. High-quality support is essential to ensuring a successful relationship, so be sure to determine if the company will meet your standards for support. Some questions to ask the vendor include: What professional payroll certifications or awards do the support personnel have? What technical support certifications or awards does the support organization hold? How many technical support reps are available? Is unlimited telephone support available? Is 24/7 self-suppor Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

customer relationship management journals  performance reports, etc. Sales, customer relationship management (CRM) and accounts receivable (A/R) —enabling 360-degree customer views, sales quotes, multidimensional pricing schedules, sales contacts, incidents, to-do lists, opportunities, etc. Shipping and receiving —integrated with UPS , FedEx , and other leading shippers, and fully bar code–enabled General ledger (G/L) —enabling detailed G/L and journals, bank reconciliation, budgeting, customizable report engine, etc. Many system-wide util Read More
Taking Stock of TAKE Supply Chain Solutions - Part 1
Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was

customer relationship management journals  order fulfillment to ensure customer satisfaction. Companies have also been investing in  business intelligence (BI) and performance management  solutions, as their supply chains become ever more critical to their business strategies. Thus, on a higher level, TAKE Supply Chain has been offering solutions that address the following issues and activities: Order fulfillment and  direct store delivery (DSD) Supplier performance management and collaboration Returns and service parts management & planning I Read More
OutStart TrainingEdge.com Learning Management System Certification Report
The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation

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Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center
Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource

customer relationship management journals  virtualization management, virtualization systems, resource and performance management Read More
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

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New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

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The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent
In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has

customer relationship management journals  Oracle Human Capital Management, Oracle HCM, Oracle cloud, Oracle people management, Oracle talent, Oracle HR Read More
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

customer relationship management journals  and territory milestones, and customer satisfaction. That's to say that these software products enable companies to access applicable transaction data; allocate compensation credit to appropriate employees and business partners; determine relevant compensation measurements, payment amounts and timing; and accurately report on compensation results. Furthermore, additional analytics software allows customers to analyze the effectiveness of their incentive programs, which in turn gives them insights into Read More
Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

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Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

customer relationship management journals   Read More

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