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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management in banking .ppt

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Winning the Race for Talent in Emerging Markets


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customer relationship management in banking .ppt  similar expertise, especially in customer relations. SCB China set out to aggressively recruit promising employees from these other industries; it was able to offer higher pay and significantly greater opportunities for career advancement. Induction and orientation. SCB runs a standard induction program, but it offers an intensive version for its raw-talent hires- employees who demonstrate the desired behaviors and values but have no skills in financial services. This program introduces recruits to the Read More

Portfolio Management


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Why Is In-transit Visibility (ITV) in the Supply Chain Important?


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customer relationship management in banking .ppt  Important? Picture this: a customer service representative (CSR) gets a frantic call from a customer asking about parts. In this scenario, the customer is waiting for the supplier to deliver critical parts for a product which is scheduled on the line in a few hours. The customer service department''s initial step is to check the order status where the item will be identified as being delivered, en route for delivery, awaiting customs etc. Usually, tracing the shipment to a particular order is more Read More

Oracle Project Portfolio Management Cloud


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SAP In-memory Appliance (SAP HANA): The Next Wave of SAP In-memory Computing Technology


Download this datasheet to get a rundown of SAP HANA's functionality and the benefits it can provide for your business.

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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas


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Oil and Gas: Upstream Data and Information Management Survey


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customer relationship management in banking .ppt  anticipate the needs of customers and markets. This paper provides a look at the benefits of in-memory technology for dealing with big data and short overviews of in-memory/analytics solutions by five of the major vendors in the space. Read More

Business Process Management as a Blueprint for Mobile Workforce Management


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PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box'


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