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How One Sourcing Vendor's Offerings Are Bolstered by a Wealth of Services
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience in providing some of the world's

customer relationship management consultation case study  mobilize phase, where the customer engages with Eqos's project team. The idea is to educate the project team about the business issues, and then to define the approach, plan, project scope, and representatives; conduct integration discussions; create the development environment; and onboard stakeholders—all within a time frame of two weeks. Next comes the analysis phase, which typically takes four weeks. In this phase, the stakeholders must agree on business processes; conduct process simulation; define Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management consultation case study


Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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Alfanar HR Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft

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SimplyDigi LMS for Learning Management Systems Product Certification Report
SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The

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NEXGEN Asset Management
NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset

customer relationship management consultation case study   Read More
Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

customer relationship management consultation case study  lowers transportation costs, improves customer service and asset utilization, and provides flexible, global fulfillment options. Oracle Transportation Management delivers the capabilities users need in an open-standards-based architecture that allows users to start with a single component or any mix of components, while giving users the flexibility to grow easily, without installing or reinstalling added functionality. Oracle Transportation Management can be used with an enterprise resource planning Read More
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

customer relationship management consultation case study  technology, and life sciences customer-driven usability enhancements for advanced product classification and export compliance (including a new restricted party screening workbench enhanced visibility for tariffs, duties, taxes, and other regulatory controls new license management features (automated license assignment, balance management, proactive expiration/license assignment notifications) that streamline and simplify licensing processes Oracle’s Transportation Management and Global Trade Read More
SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

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The Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output
Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with

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Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

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Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

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Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

customer relationship management consultation case study  several benefits; it Improves customer satisfaction by having correct information Maintains a high level of quality and consistent information on the web Enhances productivity by permitting for content to be re-used over multiple web sites Enhances productivity of webmasters in the areas of redesign and functionality Results in faster response time Facilitates controlled workflow, built up around the company's processes and policies Leads to increased productivity among employees Meet the business goals Read More
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

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Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

customer relationship management consultation case study  risk,investigation,BPS,database,criteria,compliance Read More

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