-
Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
customer information database:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
-
Abstract:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seamless ERP systems access. (...)
Excerpt related to
customer information database:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seaml...
Published:
2005-04-07
-
Abstract:
To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in
the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning
suite of products. (...)
Excerpt related to
customer information database:
To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues
in the areas of client/serve...
Published:
1999-11-01
-
Abstract:
To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf,
Germany. The conversation covered issues in the areas of client/server architecture and database management used by the SAP
R/3 Enterprise Resource Planning suite of products. (...)
Excerpt related to
customer information database:
To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf,
Germany. The convers...
Published:
1999-11-01
-
Abstract:
Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of
its enterprise software applications for IBM's DB2 Universal Database. This availability extends Lawson's support of the IBM
DB2 Universal Database to encompass IBM Netfinity, RS/600 (...)
Excerpt related to
customer information database:
Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of
its enterprise software...
Published:
2000-01-10
-
Abstract:
Legacy data can be lethal to your expensive new application – two case studies and some practical recommendations. (...)
Excerpt related to
customer information database:
Legacy data can be lethal to your expensive new application – two case studies and some practical recommendations.
Published:
2002-08-23
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
customer information database:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have
an increased focus on data cleansing and integrity. (...)
Excerpt related to
customer information database:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall...
Published:
2006-03-07
-
Abstract:
Demand for instant access to dispersed information is being met by vendors offering enterprise business intelligence tools
and suites. Portlet standardization, enterprise information integration, and corporate performance management are among the
proposed solutions, but do they really deliver real time i (...)
Excerpt related to
customer information database:
Demand for instant access to dispersed information is being met by vendors offering enterprise business intelligence tools
and suites. Portlet sta...
Published:
2005-06-29
-
Abstract:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
Excerpt related to
customer information database:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
Published:
2002-12-25
-
Abstract:
MAPICS XA expands its Business Intelligence (BI) offerings via a partnership with the Vanguard Solutions Group. With GPS,
MAPICS has taken a critical step forward in creating value for its customers. (...)
Excerpt related to
customer information database:
MAPICS XA expands its Business Intelligence (BI) offerings via a partnership with the Vanguard Solutions Group. With GPS,
MAPICS has taken a crit...
Published:
2001-03-19
-
Abstract:
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON
Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment. (...)
Excerpt related to
customer information database:
... isn't a true relational database (ADABAS is ... integration solutions
(including Information Builders EDA ... products required the Customer
Information Control System ...
Published:
2001-03-05
-
Abstract:
Oracle's vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy,
and an e-business strategy. Will users buy into this vision? (...)
Excerpt related to
customer information database:
Oracle's vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy,
and an e-business st...
Published:
2005-03-15
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
customer information database:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
-
Abstract:
In today's highly competitive business climate, the quality and timeliness of business information for an organization is
not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the
inevitable benefits of business intelligence. (...)
Excerpt related to
customer information database:
... and securities. Part of the confusion about BI lies in the flurry of acronyms relating to analyzing business
information. In addition ...
Published:
2009-04-29
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer information database:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management,
time and attendance capture, and complete quality management systems? (...)
Excerpt related to
customer information database:
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management,
time and attenda...
Published:
2005-03-12
-
Abstract:
To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf,
Germany. The conversation covered issues in the areas of client/server architecture and database management used by the SAP
R/3 Enterprise Resource Planning suite of products. (...)
Excerpt related to
customer information database:
To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf,
Germany. The convers...
Published:
1999-11-01
-
Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
customer information database:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
customer information database:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12