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Abstract:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their
familiar Fourth Shift vendor operations, manufacturing (...)
Excerpt related to
customer care:
On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals
to locate ideal trad...
Published:
2000-08-14
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Abstract:
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped
our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated
these systems with their fulfillment, inventory, and bil (...)
Excerpt related to
customer care:
Comprehensive Operation Support Systems and Customer Care Solution. ...
Download <strong>Comprehensive Operation Support Systems and Customer Care Solution</strong>.
...
Published:
2010-03-11
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Abstract:
The Customer Care & Billing (CC&B) RFP Template covers industry-standard functional criteria of Customer Care & Billing that
can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP
template, it is a working document that serves as a knowled (...)
Excerpt related to
customer care:
Customer Care & Billing RFP Template. Customer Care
& Billing RFP Template The Customer Care & Billing RFP Template covers industry
...
Published:
-
Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
customer care:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
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Abstract:
The Customer Care & Billing (CC&B) RFP Template for the Telecommunications Industry covers industry-standard functional criteria
of CC&B for the Telecommunications Industry that can help you easily gather and prioritize your business needs in a simple
and categorized excel document. More than a RFP templa (...)
Excerpt related to
customer care:
Customer Care & Billing (CC&B) RFP Template for the Telecommunications Industry.
Customer Care & Billing (CC&B) RFP Template for ...
Published:
-
Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
customer care:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer care:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
customer care:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
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Abstract:
Fourth Shift has been marking time. While Q3 2000 was almost breakeven due to a rigid cost curbing exercise, the unnerving
fact is the 24% license revenue decline compared to a year ago. (...)
Excerpt related to
customer care:
Fourth Shift has been marking time. While Q3 2000 was almost breakeven due to a rigid cost curbing exercise, the unnerving
fact is the 24% license...
Published:
2000-11-14
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Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
customer care:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03