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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm web based applications


The Future of SOA-based Applications and Infrastructure
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others cannot. Focus must move away from

crm web based applications  and customer relationship management (CRM) strategies. Additional Vendor Services Also, these vendors' services will now often include data cleansing and syndication, product information management (PIM), cross-platform and inter-enterprise transaction management, document reconciliation and analytics, trading partner BI, and an array of applications to assist businesses with collaborative processes, ranging from dispute and financial process management to demand planning and vendor-managed inventory

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » crm web based applications

Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

crm web based applications  Web services in the CRM industry. Thacher pointed out that .NET facilitates the easy connection of systems and enhances solutions with external Web services such as credit checking, analytics and marketing automation services that extend the core functionality of Microsoft CRM. This is Part One of a two-part event note on Microsoft CRM. Part Two will discuss the Challenges faced by Microsoft and make User Recommendations. Microsoft CRM The Microsoft CRM demonstration focused on the solution's tight Read More

Bringing Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications


Web 2.0 technologies bring capabilities to business users that were not possible previously. But the strategic value of these capabilities depends on your organization’s business strategy. This white paper describes the business challenges addressed by new Web 2.0 technologies, and ways that organizations can incorporate them to create powerful new business models.

crm web based applications  Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications Web 2.0 technologies bring capabilities to business users that were not possible previously. But the strategic value of these capabilities depends on your organization’s business strategy. This white paper describes the business challenges addressed by new Web 2.0 technologies, and ways that organizations can incorporate them to create powerful new business models. Read More

Web-based Enterprise Resource Planning Solution Exhibits Lean Approach


SSI's approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional manufacturing resource planning (MRP) approach often shows many shortcomings (and can even be a recipe for disaster).

crm web based applications  [SCM], customer relationship management [CRM], and web-based applications) to be deployed independently or together to support collaborative e-commerce. As the movement towards collaborative commerce strengthens, the TROPOS Active and the TROPOS Collaborative Framework toolsets have increasingly become core for supply chain solutions, to offer significant opportunities in further eliminating time and costs from processes. Web technology, whether used in an intranet or across the Internet, provides the Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

crm web based applications  . At least, pure-play CRM vendors must provide rich integrations based on sets of commonly-used, pre-defined business process components. To that end, Siebel's idea of its Universal Application Network (see Siebel Rallies Its Integration Alliance Troops ) seems innovative and should help the needs of the higher-end of the market, whose paramount concern have been the enormous costs of integration and the general lack of responsiveness by enterprise application vendors to address this issue. Siebel's Read More

Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

crm web based applications  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More

Pivotal CRM


Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry Pivotal CRM includes the following functionality: Sales Force Automation Marketing Automation Service Automation Partner Automation Social CRM Mobile CRM Pivotal CRM Platform

crm web based applications  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More

Enterprise Applications Consulting


Enterprise Applications Consulting (EAC) provides technology and market consulting, business plan development and revision, and custom research.

crm web based applications   Read More

3Com Will Route Customers to In-house Web Design Firm


Network giant 3Com has purchased an E-business web design and consulting firm.

crm web based applications  Will Route Customers to In-house Web Design Firm Event Summary Network and telecommunications expert 3Com Corporation (NASDAQ: COMS) has purchased a 40 person company specializing in Internet design and strategic consulting. Details of the purchase of Interactive Web Concepts (IWC) of Mountain View, California were not disclosed. Market Impact 3Com gets its foot into quite a few corporate doors. Comparing the booming E-commerce business with its own 6.5% sales growth, 3Com may have felt that it was Read More

Knowledge Based Selections


Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

crm web based applications  selection software,software vendor evaluation,erp evaluation,erp selection,vendor selection checklist,software selection process,project selection tool,project prioritization criteria,erp selection criteria,it request for proposal,crm evaluation,rfp samples,vendor evaluation,procurement outsourcing,sample rfp response Read More

IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report


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IFS Applications (version 8.0) for ERP for the Mining Industry Certification Report


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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

crm web based applications  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More

Pacific Applications, Inc


Pacific Applications (PA) is a business and technology consulting company offering independent and impartial advice in selecting the right enterprise software and implementing the right technologies for heterogeneous technology environments. PA specializes in software selection, software development, and IT consulting and services.We collaborate with organizations across all industry sectors, from large enterprises to dynamic mid-market organizations, achieve real competitive advantages. Our goal is to improve business performance by optimizing and automating business process, using both software and infrastructure technologies as the catalyst for change, and putting knowledge at the finger tips of decision makers. Established in 2004, Pacific Applications has since provided unique software solutions and systems that have improved productivity, reduced process inefficiencies and increased profitability for our clients.

crm web based applications  bio-technology,chemical,compliance,CRM,custom software development,customer relationship manangement,Enterprise Resource Planning,ERP,Food & Beverage,Food manufacturing,Food processing,infrastructure,Inventory Control,IT consulting,IT services,Logistics,Materials Resource,MRP,ood safety,pharmaceutical,Planning,Process Control,process manufacturing,Production Planning,Production Scheduling,QA,Quality Assurance,Quality Control,Software Selection,Supply Chain Managment,Warehouse Management Read More