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Business Solutions of the Future
The future is tomorrow’s present. Many have tried to predict it using silly or scientific methods, from chiromancy (palm reading), aleuromancy (fortune cookies), and other -mancies, to the three Ps (possible, probable, and preferable futures) and a W (or wildcard—low-probability events with a high impact on the future) used in futurology.<!--more--> Without trying to create a “CRMorology” or

crm solutions for telecoms   business , Cloud , CRM , ERP , future , integration , millennial , opaas , paas , SaaS , Security , solution Comments Luz María on 17 July, 2009 at 1:26 pm # Excelent article and very important. Everyone would like to know the future but it is unpredictable the only certainty is that everything is going to change. Talking about ERP Systems the only certainty is that these will RP will continue to help companies to control and optimize processes. Actually there are a lot of ERP providers but the winner Read More...

What’s New at MCA Solutions?
Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

crm solutions for telecoms  What’s New at MCA Solutions? What’s New at MCA Solutions? P.J. Jakovljevic - March 30, 2011 Read Comments One of my first blog posts for Technology Evaluation Centers (TEC) way back in 2008 ( The TEC Blog started in late 2007) was about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics Read More...
CRM for Financial and Insurance Markets RFI/RFP Template
Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons...
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Documents related to » crm solutions for telecoms


Selecting PLM Software Solutions
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Enterprise technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM software, but there are some key differences that need to be recognized.

crm solutions for telecoms  technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM (Product Lifecycle Management) software, but there are some key differences that need to be recognized. In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right Read More...
Tips for Researching Enterprise Solutions
Given the majority of participants in a selection committee are not enterprise software specialists, quality enterprise research on applications is crucial. Even if you are employing consultants (with their cute business attire and boxes of love they give during the holidays---my PM brother-in-law once scored a leather jacket, but I digress), it’s still important to be well versed about the

crm solutions for telecoms  up on Microsoft Dynamics CRM 4.0 and think it’s the solution for your organization, don’t just look at general reviews. Check out what your peers are saying about it and how the software handles specific cases. This will give you a stronger background when you start screening vendors. You’ll be able to ask them what workarounds they’ve created to address specific problems and you can even work those situations into your scripted scenario when you’re auditioning vendors. Consider buying premium Read More...
IC-TAG Solutions Introduces RFID JumpStart Kit
IC-Tag Solutions has introduced an radio frequency identification (RFID) Jumpstart Kit called the “IC-DEMO.” IC-DEMO is a complete RFID demo system that allows users to determine how RFID will work in their environment. The kit allows users to become familiar with RFID and test or develop applications. The IC-DEMO Jumpstart Kit comes with a collection of tags that span a variety of types, forms

crm solutions for telecoms  CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Read More...
Business Process Overview: Warehousing Solutions
Warehousing processes are critical for the success of a distribution business. These processes are highly visible to your customers, and have a direct impact on their opinion of your company. If you cannot get the goods to your customers in the most efficient way, you risk losing their business. Your warehousing and logistics operations must translate into reliability and service.

crm solutions for telecoms   |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
MAPICS Unifies The Brand And Interacts For CRM Solutions
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

crm solutions for telecoms  Brand And Interacts For CRM Solutions MAPICS Unifies The Brand And Interacts For CRM Solutions P. Catz and P.J. Jakovljevic - October 8, 2001 Read Comments Event Summary On August 27, MAPICS, Inc . (NASDAQ: MAPX), a global provider of extended ERP applications for mid-sized manufacturers, and Interact Commerce Corporation , a division of the Sage Group Plc . and the provider of SalesLogix, possibly the leading small business and mid-market CRM product, and ACT! , one of the best-selling contact manager Read More...
Business Intelligence Solutions: Buy vs. Build
When an enterprise considers the benefits of a business intelligence (BI) solution, it must anticipate the questions involved in approval of any solution purchase or budget to build a solution. Should the organization spend precious resources, time, and money on a BI solution or some other pressing need? Download this white paper to learn about the advantages and disadvantages of both approaches.

crm solutions for telecoms   |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
New Era of on-Demand Business Intelligence Solutions
* In the On-Demand Business Intelligence Solutions report, you ll learn about the market trends reshaping business today,the steady growth in popu...

crm solutions for telecoms  New Era of on-Demand Business Intelligence Solutions New Era of on-Demand Business Intelligence Solutions It’s tough out there if you’re a small to midsized business (SMB). A weak economy, fierce competition, and rapid technological change have SMBs searching for ways to compete—and succeed. Many are finding that SaaS-based business intelligence (BI) solutions provide a powerful answer.* In the On-Demand Business Intelligence Solutions report, you’ll learn about the market trends reshaping Read More...
Blacklist versus Whitelist Software Solutions
The problems caused by malware and malicious code in the form of rootkits and Trojans are multiplying everyday. These pervasive problems have created a new industry of antivirus and anti-spyware software. Blacklist-based software is one of the most common response solutions. However, the relatively new approach of whitelist-based software is a simple and secure option for total system control.

crm solutions for telecoms   |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Infor Updates Automotive Supply Chain Collaboration Solutions
Infor recently announced the release of Infor Automotive Exchange v11.0 and Infor Supplier Exchange v11.3, two products that deliver embedded industry-required collaboration throughout the automotive supplier value chain. Infor Automotive Exchange (previous version 10.3 and previous product name AutoConnect) provides automotive suppliers with connectivity with their OEM and up-tier customers

crm solutions for telecoms  CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (182) Business Process Matters (67) Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Read More...

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