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Abstract:
The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to
long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship
management (CRM) software from Microsoft Dynamics, recently (...)
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Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger
Customer Service. Source: Microsoft. Document Type ...
Published:
2010-03-11
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
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Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM
Online. Source: Microsoft. Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office
solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations.
Learn how HSB implemented a mobile, Interne (...)
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Case Study: Field Services Application Supports Fast Growth and Customer Demand. Source:
Unit4. Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base.
The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing
to increase its customer base for all services. Fin (...)
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Case Study: All-in-one CRM System Supports Rapid Growth. ...
Download <strong>Case Study: All-in-one CRM System Supports Rapid
Growth</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
As Wiltshire Precision has grown, it has faced challenges common to manufacturers—controlling costs, constant efficiency
improvements, competition from abroad, and expansion of customer base and shop space. After implementing an enterprise resource
planning (ERP) system, Wiltshire’s newly automat (...)
Excerpt related to
crm solutions case study:
Case Study: Wiltshire Precision. Source: Global Shop Solutions. Document
Type: Case Study Description: As Wiltshire Precision has grown, it has faced challenges
...
Published:
2010-03-11
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Abstract:
With $1 billion in assets under management, Hillview Capital Advisors, LLC had to pull data from a dozen different sources
to gain a complete client view. The firm had been relying on a mix of applications that now seemed inadequate for its growing
needs. Learn how a new customer relationship management (...)
Excerpt related to
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... Capital Advisors Finds a Solutions That Works ... Salentica Inc. Document
Type: Case Study Description: With $1 ... customer relationship management
(CRM) system helped ...
Published:
2010-11-11
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Abstract:
A data storage company planning to become a major player in the field needed customer relationship management (CRM) software
that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated
accounting and manufacturing packages affordably (...)
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CRM Solution Helps Growing Data Storage Provider Meet Its Information Needs. Source: Microsoft. Document
Type: Case Study Description: A data storage company ...
Published:
2010-03-11
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Abstract:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
Excerpt related to
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... value of having its CRM data presented in visual reports using dashboards showing multiple
metrics. Learn more. Download <strong>Case Study: Interdyn</strong>. ...
Published:
2010-03-11
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm solutions case study:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
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... Type: Case Study Description: Swiss financial services company Global
Refund needed to replace its antiquated customer relationship management (CRM) system. ...
Published:
2010-03-11
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Abstract:
Easy to read. Download the case study about Martin's Wood Products. Martin’s Wood Products, producers of solid wood furniture
for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances
of the 21st century. To bring costing under control, (...)
Excerpt related to
crm solutions case study:
... leaner, more efficient operations and long-term improvements to your bottom line." Source: Global
Shop Solutions. Resources Related to Case Study: Martin's Wood ...
Published:
2010-03-11
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Abstract:
Case Study: a New Standard for Resource Planning in the Railway Business. Find IT Reports, Case Studies, and Other Resources
Related to the New Standard for Resource Planning in the Railway Business. Railion Nederland N.V. is an independent operating
company of Railion Deutschland, the largest rail cargo (...)
Excerpt related to
crm solutions case study:
Case Study: a New Standard for Resource Planning in the Railway Business. Find IT Reports, Case Studies, and Other Resources
Related to the New Sta...
Published:
2010-03-11
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Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
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Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
crm solutions case study:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This case study explains why it's important to dig deeper when a company of interest to you changes its marketing
campaign. (...)
Excerpt related to
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SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This ...
Published:
2006-01-05
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Abstract:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Excerpt related to
crm solutions case study:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Published:
2004-08-04
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Abstract:
With the help of On-Line CRM Solutions, a Certified Maximizer Business Partner, GrowthWorks upgraded from Maximizer to Maximizer
Enterprise 7 running on a SQL database. This enabled the company to integrate the customer database with the transaction database. (...)
Excerpt related to
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... Source: Maximizer Software. Document Type: Case Study Description:
With the help of On-Line CRM Solutions, a Certified Maximizer Business Partner, GrowthWorks
...
Published:
2010-03-11
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Abstract:
Get free expert solutions for a successful customer relationship management (CRM) implementation software.Read this whitepaper.
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project.
You may consider implementing your new CRM system (...)
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... firm is more expensive, that is not the case. ... During your selection
process of a CRM implementation firm ... C. Lejfer is President of Harvest Solutions,
a Customer ...
Published:
2010-03-11
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Abstract:
ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth
rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate
information-sharing, and enable customization. Read how th (...)
Excerpt related to
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... Microsoft. Document Type: Case Study Description: ProCurve ...
wired and wireless enterprise networking solutions. ... customer relationship management
(CRM) system to ...
Published:
2010-03-11
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Abstract:
An example of enterprise distribution software implementation. Read this case study. Click here! Engraving materials supplier
Johnson Plastics needed a way to stay ahead of the competition. To leave a lasting impression on customers, Johnson knew that
fulfilling its promise of next-day shipping was priori (...)
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Case Study: Johnson Plastics. Source: VAI. Document Type: Case Study
Description: Engraving materials supplier Johnson Plastics needed ...
Published:
2010-03-11