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Abstract:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship management (CRM) and its benefits. These articles are usually targeted towards large organizations, and don’t
focus on the needs and objectives of small business own (...)
Excerpt related to
crm software business software:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship manageme...
Published:
2010-03-11
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Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
crm software business software:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
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Abstract:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Excerpt related to
crm software business software:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Published:
2000-12-04
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Abstract:
Although glitch-plagued software implementations are nothing new, the growing number of brand-name firms reporting big troubles
with their multimillion-dollar projects is starting to look like a Who's Who of the Fortune 500. (...)
Excerpt related to
crm software business software:
Although glitch-plagued software implementations are nothing new, the growing number of brand-name firms reporting big troubles
with their multimi...
Published:
1999-11-10
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm software business software:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
crm software business software:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26
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Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
crm software business software:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06
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Abstract:
The reality of today’s application environment is that no single application meets all of the needs of a business, or frequently
even the needs of a single business process, so multiple applications must work together to support business processes. (...)
Excerpt related to
crm software business software:
... artificial walls created by the software industry, not ... Business
processes and the people that execute them ... their customer starts in the CRM system,
accesses ...
Published:
2003-02-27
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
crm software business software:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
crm software business software:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
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Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
crm software business software:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm software business software:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth
approximately $1.3 Billion. WebMethods is a vendor of B2B e-commerce integration software, and the acquisition of Active
allows them to extend their integration strategy for extended (...)
Excerpt related to
crm software business software:
In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately
$1.3 Billio...
Published:
2000-06-07
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Abstract:
Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software
recently organized its first annual Insights 2003 conference and briefed its partners on the actual steps of executing its
strategy to prop itself up against the inevitable fac (...)
Excerpt related to
crm software business software:
Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002,
Best Software recently organize...
Published:
2003-07-24
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
crm software business software:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
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Abstract:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applications (such as business process management and business activity monitoring), Exact Software may have
gotten the wherewithal to almost be reckoned with uniform (...)
Excerpt related to
crm software business software:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applica...
Published:
2004-02-26
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Abstract:
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their
business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses
one of the potential fatal flaw areas in the CPG ind (...)
Excerpt related to
crm software business software:
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their
business requirements, ...
Published:
2004-04-24
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Abstract:
Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading
provider of electronic customer relationship management (eCRM), have signed a five-year, multi-million dollar OEM software
arrangement. (...)
Excerpt related to
crm software business software:
Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading
provider of electroni...
Published:
2000-04-28
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Abstract:
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging
commodity Free and open source software platforms to more cost-effectively deliver its own ERP solution. (...)
Excerpt related to
crm software business software:
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging
commodity Free an...
Published:
2004-09-08
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Abstract:
By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements
to its flagship lawson.insight suite due in August, Lawson Software continues to boldly challenge bigger competitors, primarily
PeopleSoft and Oracle. (...)
Excerpt related to
crm software business software:
By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements
to its flagship laws...
Published:
2001-07-31