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Documents related to » crm selections guides


Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

CRM SELECTIONS GUIDES: Knowledge Based Selections Knowledge Based Selections Ben Spencer and John Diezemann - March 14, 2001 Read Comments J. Diezemann, B. Spencer & J. Dowling - March 14, 2001 Executive Summary   Performing a selection for a technology product requires a company to marry a myriad of internal business requirements, both present and future, with a myriad of vendor attributes that relate to both products performance as well as the ability to effectively provide long-term value to clients. In order to truly reach
3/14/2001

How Successful ERP Selections Are Made
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant and Time-Bound. How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

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3/19/2007 4:40:00 PM

CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

CRM SELECTIONS GUIDES: is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM: Big is Not Always the Best style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Decision Making,   Software Selection Related Industries:   Management,   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source:
6/25/2006 2:07:00 AM

Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

CRM SELECTIONS GUIDES: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of CurePart Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

CRM SELECTIONS GUIDES: important to document the CRM vision, determine the business processes required to enable the vision and begin to determine the functionality and technology required to enable each of the business processes before creating an RFI or comparing vendors in a knowledge base. A good knowledge base can also diminish data quality issues. Companies that focus on developing and maintaining knowledge bases typically validate the data prior to making it available. For example, the vendor responses in TEC s
4/19/2003

Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

CRM SELECTIONS GUIDES: Maximizer CRM 12: Salesforce Automation Certification Report Maximizer CRM 12: Salesforce Automation Certification Report Source: Technology Evaluation Centers Document Type: Certification Report Description: Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their
6/8/2012 11:36:00 AM

Nimble Releases New Social CRM Platform » The TEC Blog
Nimble Releases New Social CRM Platform » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

CRM SELECTIONS GUIDES: calendar, chatter.com, collaboration, communication, contact, CRM, Gist, GoldMine, Google Wave, Jon Ferrara, linkedin, Maximizer, Nimble, Outlook, Research in motion, RIM, SCRM, sfa, Tungle, twitter, Xeesm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2011

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of CurePart One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

CRM SELECTIONS GUIDES: CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Kevin Ramesan - April 18, 2003 Read Comments Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the
4/18/2003

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

CRM SELECTIONS GUIDES: A Pragmatist’s Guide to CRM Software Selections 5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections Source: Aplicor Inc. Document Type: Checklist/Guide Description: Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can
5/9/2007 4:05:00 PM

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

CRM SELECTIONS GUIDES: CRM? Source: Call Pro CRM Document Type: White Paper Description: Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should
2/27/2012 11:09:00 AM

The Case for a New CRM Solution
CRM software has gone well beyond being a

CRM SELECTIONS GUIDES: Case for a New CRM Solution The Case for a New CRM Solution Source: CompareBusinessProducts.com Document Type: White Paper Description: CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the
1/17/2013 2:56:00 PM


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