-
Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
crm sales system software:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26
-
Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
crm sales system software:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
-
Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
crm sales system software:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
-
Abstract:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while concurrently prudently expanding into some adjacent prosperous markets, Lilly Software remains set for the
ensuing mid-market race. (...)
Excerpt related to
crm sales system software:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while con...
Published:
2003-02-18
-
Abstract:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity,
which particularly accelerated during the first few month (...)
Excerpt related to
crm sales system software:
While the higher end of the business applications market has experienced only limited merger & acquisition activity during
2000 (mainly seen in ER...
Published:
2001-05-11
-
Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
crm sales system software:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
-
Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
crm sales system software:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
-
Abstract:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO. (...)
Excerpt related to
crm sales system software:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s a...
Published:
2000-07-05
-
Abstract:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many
companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation
has devoted its efforts to developing and maintaining a clie (...)
Excerpt related to
crm sales system software:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment,
many companies have failed t...
Published:
2004-06-15
-
Abstract:
Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are
a necessary evil. If you're thinking about automating your proposal process, there are ten critical success keys to a successful
implementation. (...)
Excerpt related to
crm sales system software:
Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are
a necessary evil. If yo...
Published:
2006-09-25
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm sales system software:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm sales system software:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
crm sales system software:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
crm sales system software:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
-
Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
crm sales system software:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
-
Abstract:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its
strong offerings and efficient distribution model for its target niche. However, the future is not going to be quite so bright
unless the company overcomes serious challenges. (...)
Excerpt related to
crm sales system software:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its strong
offerings and effi...
Published:
2001-02-08
-
Abstract:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some
solutions. (...)
Excerpt related to
crm sales system software:
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal
sales training and t...
Published:
2006-05-23
-
Abstract:
Wracked by negative earnings, shifting infrastructure, and pending litigation, Industri-Matematik International Corporation
(NASDAQ: IMIC) faces a difficult time in its history. The Stockholm-based Supply Chain Execution (SCE) vendor has experienced
a sharp decline in license revenues over the last four (...)
Excerpt related to
crm sales system software:
Wracked by negative earnings, shifting infrastructure, and pending litigation, Industri-Matematik International Corporation
(NASDAQ: IMIC) faces a...
Published:
1999-10-01
-
Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
crm sales system software:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
-
Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
crm sales system software:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15