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Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)
Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector

crm retail sector in india  Reporting Services ,  the CRM application  aggregates information on customer purchase history and shopping behavior across sales channels, enabling retailers to deliver a higher level of one-to-one marketing and personalized customer service at all points of customer interaction. Epicor/CRS ReturnsManagement is a multi-channel returns management application enabling retailers to reduce refund fraud and ensure accurate refunds, while improving customer service and employee compliance. Epicor/CRS Read More

PLM for the Retail Industry
Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fas...
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Documents related to » crm retail sector in india


Staying Competitive in the Changing Chemical Manufacturing Marketplace


crm retail sector in india  - maintenance, human capital, CRM, and supply chain to name just a few - to create a complete or holistic view for critical decisions. The upshot: escalating complexity in all areas of the business, including development, purchasing, manufacturing, distribution, and sales, render aging siloed systems ineffective and expensive. Under pressure to bring needed information together many firms are now saddled with complex integration efforts that have driven up IT costs and increased the risk of fast access Read More
Lawson Software-IPO and Several Acquisitions After Part Two: Retail and Professional Service Initiatives
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more finely tuned. Namely, the vendor

crm retail sector in india  of InterAction , a CRM solution for professional services, will co-market their products. Professional services organizations trade exclusively in intellectual capital, since rather than focusing on the manufacture, sale and distribution of physical products, services organizations sell their knowledge and domain expertise. Thus, they require different tools to manage the business development process and to differentiate themselves from their competition (see Professional Services Are Catching-up With Read More
What’s Microsoft’s Retail Play?
The retail experience is no longer limited to the showroom due to mobile and Web sales, social media, and complex pricing, among other considerations. Read TEC

crm retail sector in india  Retail and/or Microsoft Dynamics CRM out of the box. The aforementioned Microsoft stores run Microsoft Dynamics AX for Retail alongside Microsoft Dynamics CRM. Microsoft Dynamics AX for Retail does all of the above, with Microsoft Dynamics CRM acting as the customer master. Microsoft Dynamics CRM provides cross-channel customer care and a deeper level of customer history and detail than does the standard customer relationship management (CRM) capability in Microsoft Dynamics AX. An example would be Read More
Acquisitions Fuel Vendor Growth in the Enterprise Applications Field
Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The

crm retail sector in india  is analogous to its CRM case, the vendor has a decent PDM solution stemming from Baan, but admits that the product's low brand recognition has limited it to only the existing install base (and even there it has to contend with best-of-breed PLM products). Conversely, as mentioned earlier, the vendor has become a feared competitor in the supply chain execution (SCE) space, given the successful assimilation of once well-known products such as EXE or CAPS (indications are that the license revenues from Read More
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

crm retail sector in india  Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

crm retail sector in india  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm retail sector in india  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

crm retail sector in india  because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More
Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process
Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current

crm retail sector in india   Read More
CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report
CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center.

crm retail sector in india  iVend Retail 5.0 for Point-of-sale Retail Certification Report CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

crm retail sector in india  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More
Future Trends in Wholesale Distribution—Part 2: Outside-In Omnichannel Fulfillment
The TEC Vendor Challenge was in full swing last week, with 2 days' worth of vendor demonstrations from Epicor, IBS, Infor, Microsoft, NetSuite, SAP, and VAI, as

crm retail sector in india   Read More
SAP In-memory Appliance (SAP HANA): The Next Wave of SAP In-memory Computing Technology
Download this datasheet to get a rundown of SAP HANA's functionality and the benefits it can provide for your business.

crm retail sector in india  sap in-memory appliance,about sap,analytic appliance,analytics appliance,analytics sap,business analytics sap,computing memory,data appliance,database appliance,database appliances,database in memory,database memory,database sap,hana appliance,hana software Read More

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