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Abstract:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This case study explains why it's important to dig deeper when a company of interest to you changes its marketing
campaign. (...)
Excerpt related to
crm ranks case study:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This ...
Published:
2006-01-05
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Abstract:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Excerpt related to
crm ranks case study:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Published:
2004-08-03
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Abstract:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Excerpt related to
crm ranks case study:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Published:
2004-08-04
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm ranks case study:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
crm ranks case study:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
crm ranks case study:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm ranks case study:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
crm ranks case study:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
crm ranks case study:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm ranks case study:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important
new federal contracts, primarily for components of enterprise applications. This strong government interest in ERP applications
might explain a number of recent pundits’ retractions (...)
Excerpt related to
crm ranks case study:
There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important new
federal contracts, pr...
Published:
2001-06-21
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Abstract:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for a long time to come. While SAP has espoused one of the most compelling and promising collaborative-Commerce
vision to-date, the ideal enablers of collabor (...)
Excerpt related to
crm ranks case study:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for ...
Published:
2002-06-07
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Abstract:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Welcome to another in our ongoing series of enterprise
software Showdowns. Today's Showdown pits three of the top ERP - Distribution solutions against each other in a head-to-head
contest: Microsoft Dynamics vs.Retalix vs. Epicor Enterp (...)
Excerpt related to
crm ranks case study:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Welcome to another in our ongoing series of enterprise
software Showdowns. To...
Published:
2007-06-22
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Abstract:
Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized
businesses in the $250 million (USD)–plus range. Once again, we used TEC's ERP Evaluation Center to look at all eight standard
ERP modules… (...)
Excerpt related to
crm ranks case study:
Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized
businesses in the ...
Published:
2008-06-23
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Abstract:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown,
we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown,
Round 2!—featuring Exact Macola ES vs. Infor (...)
Excerpt related to
crm ranks case study:
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP
Showdown, we're pleased to p...
Published:
2007-04-11
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Abstract:
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for
the evaluation. All the results were based on the latest request for information (RFI) supplied to us by the vendors, and
all priorities were assigned by the client. (...)
Excerpt related to
crm ranks case study:
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for
the evaluation. All the ...
Published:
2008-03-10
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Abstract:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these
less well-known vendors haven’t said their last words (...)
Excerpt related to
crm ranks case study:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not exti...
Published:
2007-11-30
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
crm ranks case study:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
I'm Larry Blitz, editor of TEC’s Vendor Showdown series. With enterprise resource planning (ERP) systems being the information
backbone of the organization, we decided to take a closer look at three of the more popular discrete ERP solutions for the
mid-market. Using TEC's ERP Evaluation Center, we com (...)
Excerpt related to
crm ranks case study:
I'm Larry Blitz, editor of TEC’s Vendor Showdown series. With enterprise resource planning (ERP) systems being the information
backbone of the org...
Published:
2008-07-09
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Abstract:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry
verticals, while building out its technology to make (...)
Excerpt related to
crm ranks case study:
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general
IT industry downturn....
Published:
2003-08-13