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EZ-Process BPM/BI Suite
EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with

crm process documentation  Process BPM/BI Suite EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with respect to SOX and others). Web-based and integrated, its different modules enable organizations to perform process-related tasks such as definition, documentation, certification, collaboration, publication, optimization, compliancy, and automation. Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » crm process documentation


The Wizardry of Business Process Management - Part 2
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s

crm process documentation  disjointed) customer relationship management (CRM) applications for financial services and health care, and was doing sort of OK. While those applications dealt with process issues, they were not BPM solutions per se . But the latest inflection point took place in 2004 when Pega rewrote its product suite yet again, this time with the idea of empowering both business users and IT staff to “Build for Change (BFC).” The idea behind this now trademarked slogan is that companies can deliver value  more Read More
Managing Process Manufacturing Using Microsoft Dynamics AX
Some firms rely on out-of-the box functionality to help reduce risk, minimize custom development, and increase predictability of successful implementation usage

crm process documentation  Process Manufacturing Using Microsoft Dynamics AX Introduction A primary challenge for many process manufacturing firms involves effective implementation and use of an enterprise resource planning (ERP) system for managing the business.  In some firms, the challenge stems from limitations in the current system such as an out-of-date or overly complex software package.  In other firms considering a new ERP package, the challenge stems from their distinctive business practices, and the need to Read More
A Guide to Selecting Process Enterprise Resource Planning Software
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer the challenge of this new reality

crm process documentation  (MES), customer relationship management (CRM), business intelligence (BI), and e-commerce tools. Within each module listed, certain functionalities that may be required are addressed. For example, within the BI module, the compliance needs can conform to industry-specific standards. Sharper vertical focus. Typically, ERP vendors have used a generic approach when developing their software. However, as businesses require industry-specific functionality, vendors have developed specific functionality that Read More
Business Process Management: How to Orchestrate Your Business
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing

crm process documentation  the information systems from CRM software. Five years later, business process integration (BPI) solutions, namely business process modeling, business-to-business (B2B) connectivity, and vertical industry process templates were built on top of these enterprise application integration (EAI) systems. Today, the market offers BPM solutions that incorporate both the EAI and BPI functionality in addition to functionality such as workflow, business activity monitoring, web services, rule engines, and portal Read More
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

crm process documentation  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm process documentation  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should Read More
Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM


crm process documentation  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More
VDoc Process
VDoc Process for IBM Websphere Portal Server or Lotus Domino is a business process automation solution that allows SMBs and corporate departments to place

crm process documentation  Process VDoc Process for IBM Websphere Portal Server or Lotus Domino is a business process automation solution that allows SMBs and corporate departments to place the responsibility for developing business process-driven applications in the hands their business managers. From administration, finance, and human resources, to customer service, quality, and marketing, non-IT staff can draw and generate collaborative applications without programming or IT skills. They can also follow up and track events; Read More
NetSuite CRM+
NetSuite is a cloud customer relationship management (CRM) solution that delivers a real-time 360-degree view of your customer experience, from lead and

crm process documentation  those offered by traditional CRM systems, including quotes, order management, commissions, sales forecasting, and more, all in one comprehensive cloud CRM solution. Read More
Compiere ERP & CRM
Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and

crm process documentation  ERP & CRM Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, Read More
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm process documentation  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of process manufacturing solutions in the enterprise resource planning (ERP

crm process documentation  JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of process manufacturing solutions in the enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, Read More
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

crm process documentation  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More
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