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Documents related to » CRM Lifecycle


BLM—Buzzword Lifecycle Management
The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry.

CRM LIFECYCLE: BLM—Buzzword Lifecycle Management BLM—Buzzword Lifecycle Management William Sheppard - June 16, 2006 Read Comments Executive Summary The information technology (IT) industry is alive with buzzwords (BW). The management of BW represents a significant area for improvement for both the BW users (BU) (for example, vendors, analysts, and consultants), BW consumers (BC) (mostly end-users), and BW fellow travelers (BFT) (for example, the media). BW lifecycle management (BLM) is a proven discipline being
6/16/2006

Information Lifecycle Management: A Perspective
A new trend is emerging in the world of storage management, and it’s called information lifecycle management (ILM). Just what it is, however, varies significantly from vendor to vendor. Generally, ILM is a strategy for policy-based information management. Its mandate: to provide centralized management of all information assets, aligning storage resources with the value of the data residing in them.

CRM LIFECYCLE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/4/2007 4:30:00 PM

Asset Data for Accurate Lifecycle Management
Among the areas where modern enterprise asset management (EAM) systems provide substantial benefits is the driving out of inefficiencies in business processes. This is why the development of effective maintenance policies is generally the foremost consideration for modern asset managers.

CRM LIFECYCLE: Asset Data for Accurate Lifecycle Management Asset Data for Accurate Lifecycle Management Daryl Mather - August 24, 2006 Read Comments Introduction Among the areas where modern enterprise asset management (EAM) systems provide substantial benefits is the driving out of inefficiencies in business processes. Through the capture, storage, manipulation, and display of historical transactional data, companies can take great leaps forward in the efficiency with which they execute maintenance programs. They can
8/24/2006

Security in the Software Development Lifecycle
Application security is an important emerging requirement in software development. This article introduces CLASP, an application security process and plug-in to IBM 's Rational Unified Process environment. It was developed by Secure Software, and gives organizations a structured way to address security concerns during the software development lifecycle.

CRM LIFECYCLE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/15/2006 11:44:00 AM

CRM Secrets of ROI and TCO
There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.

CRM LIFECYCLE: CRM Secrets of ROI and TCO CRM Secrets of ROI and TCO Source: Bell Rock Solutions Document Type: White Paper Description: There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software. CRM Secrets of ROI and TCO
5/25/2005 10:37:00 AM

CRM: The Essential Guide
Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider the options by answering key questions about your processes and CRM solutions’ capabilities. Find out key CRM principles, and how to best mitigate the cost of CRM implementation.

CRM LIFECYCLE: about your processes and CRM solutions’ capabilities. Find out key CRM principles, and how to best mitigate the cost of CRM implementation. CRM: The Essential Guide style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Customer Service and Support,   E-CRM,   Marketing Automation,   Lead Distribution Management,   Sales Force Automation (SFA),   Management Practices,   Strategy,   Decision Making,   Software Selection Source:
5/7/2008 4:32:00 PM

Product Lifecycle Management Proving Value at Heinz
In the mid-1990s Heinz was managing their product specifications, formulas, and quality information in the same manner as most companies. Their product information was stored in a variety of disparate systems, spreadsheets, text documents, and paper forms. Learn how it was able to continually leverage product information across the entire life cycle.

CRM LIFECYCLE: Product Lifecycle Management Proving Value at Heinz Product Lifecycle Management Proving Value at Heinz Source: Oracle Document Type: Case Study Description: In the mid-1990s Heinz was managing their product specifications, formulas, and quality information in the same manner as most companies. Their product information was stored in a variety of disparate systems, spreadsheets, text documents, and paper forms. Learn how it was able to continually leverage product information across the entire life cycle.
4/29/2005 9:33:00 AM

SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

CRM LIFECYCLE: SAP Gives in to CRM (Part Time) Matrimony SAP Gives in to CRM (Part Time) Matrimony P.J. Jakovljevic - May 31, 2000 Read Comments P.J. Jakovljevic - May 31, 2000 Event Summary On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific customer interaction solutions that could extend the scope of collaborative customer relationship management (CRM). As part of the agreement, SAP has embedded
5/31/2000

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

CRM LIFECYCLE: CRM? Source: Call Pro CRM Document Type: White Paper Description: Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should
2/27/2012 11:09:00 AM

Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

CRM LIFECYCLE: Customer-centric CRM Customer-centric CRM Source: RightNow Technologies Document Type: White Paper Description: Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life
2/1/2006 6:20:00 PM

5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM
Become an expert of realizing enterprise-wide value with on-demand customer relationship management (CRM). Read this whitepaper. Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that first jolt? Discover five tips for making sure your CRM choice continues to deliver return on investment (ROI).

CRM LIFECYCLE: Enterprise-wide Value with On-demand CRM 5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM Source: Oracle Document Type: White Paper Description: Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that
3/10/2010 12:27:00 PM


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