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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm in oracle applications


Oracle Announces a Slew of New In-Memory Applications
While SAP has lately given huge publicity to in-memory computing via its incessant promotion of SAP HANA, the technology has been around since the late 1990s

crm in oracle applications  Management ), and Siebel CRM . There is no debate whether in-memory computing will have a long-term disruptive impact on the entire industry by inherently changing users' expectations, application design principles and architectures, and vendors’ approaches. Existing Oracle Applications users on the so-called “commodity hardware” will have to ensure that the costs of the ten to twenty times faster Oracle Engineered Systems hardware ( Exadata , Exalytics , etc.) will deliver tangible business

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

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Oracle Integrates Front and Back Office with Applications 11i


On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida.

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More Vendors Bail on Oracle in Favor of IBM


Oracle’s focus on software application markets is impacting its Database business. Recently SAP AG and Siebel Systems, i2 Technologies, Inc., and PeopleSoft have also chosen IBM’s DB2 Universal Database as their preferred database for developing current and future applications, and as their preferred backend database for customer deployment. In addition, IFS AB, one of the top 10 ERP vendors, which was previously Oracle-centric, has announced an agreement with IBM to add DB2 support.

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Oracle (Finally) Learning and Applying Its Own CRM


After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early next year.

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In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

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Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne


As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research's analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those companies. Download the results of this analysis now.

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Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

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Web-enabling Legacy Applications


E-business is revolutionizing today’s business processes and transactions. In such a scenario of flux, maintaining legacy applications on staid, costly, and cumbersome mainframe systems is hard to justify. Organizations need to decide between the knowledge residing in their legacy applications and the performance potential of the latest technologies. Learn about the advantages of Web-enablement—as well as the pitfalls.

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