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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm in logistics .ppt

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions


The trade-off between best-of-breed functionality and ease of integration is no longer so simple. Enterprise resource planning (ERP) software continues to expand, blurring the boundaries of core ERP functionality. The three essential factors to consider in ERP versus best-of-breed decisions are functionality, integration, and the ability to upgrade. Find out the questions you need to ask when considering an ERP extension.

crm in logistics .ppt  small companies had purchased CRM from a pure play vendor as compared to 55% of mid-size companies and 36% of large enterprises (Figure 5.) This distinction by company size was also prevalent in implementations of EDM/PDM/PLM, BI/CPM and Quality Assurance. Small Companies Favor Single Vendor Solution Concordia Publishing House is a Christian publisher that develops, produces, markets and distributes products and services to over 6,000 denominational churches and 2,000 schools as well as operates Read More

Strategies for Profitable Growth: Aerospace and Defense Manufacturing


The aerospace and defense (A&D) manufacturing industry is always changing. That’s why A&D manufacturers are constantly seeking better ways to manage complexity, cut costs, and boost productivity. In pursuit of these objectives, A&D manufacturers are looking beyond standard practices to new business strategies that promise solid business results. But which strategies and practices are right for your company?

crm in logistics .ppt  Improve service levels with CRM capabilities '' to assure a stronger customer service orientation and develop the relationships that are critical for success in a services market Move toward a life-cycle support model '' to incorporate support considerations into the original design and manage predictive main- tenance requirements CHANGE IS NEVER EASY BUT TO STAND STILL IN TODAY''S MARKET IS TO FALL BEHIND INDUSTRY-STANDARD PRACTICES VERSUS INDUSTRY-LEADING PRACTICES Trends show that many companies are movin Read More

Intelisis ERP


Intelisis is a customizable business solution based on three main processes: ERP, supply chain management (SCM), and customer relationship management (CRM). Intelisis ERP is a management system that integrates smart operational data, for all functional areas and departments in the same information flow, allowing for timely and effective organization. The key to the Intelisis ERP architecture is its process management, which allows the registration of administrative or operational procedures. It also includes a traceability mechanism that identifies the flow of operations, from the generation of reports and business rules to the generation of financial statements.  

crm in logistics .ppt  and customer relationship management (CRM). Intelisis ERP is a management system that integrates smart operational data, for all functional areas and departments in the same information flow, allowing for timely and effective organization. The key to the Intelisis ERP architecture is its process management, which allows the registration of administrative or operational procedures. It also includes a traceability mechanism that identifies the flow of operations, from the generation of reports and business Read More

TEC's Mid-market ERP-Distribution Buyer’s Guide


Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices, you need accurate and unbiased information. This comprehensive guide from TEC and SupplyChainBrain provides a state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a directory of the leading vendors in the field.

crm in logistics .ppt  Management, Purchasing, Inventory Control, CRM and Accounting - to support their growing distribution channels that include company-owned retail and outlet stores, retail catalog and mail-order operations, an Internet Web site and wholesale accounts, including high-end specialty retailers and spas, corporate gifts and business-to-business. Business Issue Satisfied with the ability to utilize their back-office Sage ERP X3 functions to make more informed decisions, streamline operations and perform insightf Read More

How Successful ERP Selections Are Made


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crm in logistics .ppt  quality control, supply chain, CRM and eBusiness solutions to the automotive, medical, packaging, consumer goods and other manufacturing markets. The only complete, single-source enterprise software solution, EnterpriseIQ offers real-time front office, accounting, manufacturing and supply chain management in a single database. With offices across North America, Europe and Asia, IQMS serves manufacturers around the world. Visit IQMS online at www.iqms.com or email sales@iqms.com . Trademark and Copyright Read More

In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


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crm in logistics .ppt  Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency. Read More

Case Study: Choice Logistics


Automation of analytics is an essential step for companies to undertake so that an analyst’s time can be spent analyzing, rather than preparing inefficient paper reports. Dundas Dashboards solutions can help improve the execution of analytic operations by eliminating the need for the creation of manual reports. At the same time, Dundas Dashboards can help consolidate information from the latest available data, allowing your organization to act on trend information in real time. This gives your company the ability to focus on immediate prospects and unite as a team, rather than wasting person hours on organizing outdated paper reports.

Dundas Dashboard integrates easily into your current system and is easy to use, while offering a high level of user support. In this case study, learn how Dundas Dashboards can provide dashboard solutions for a variety of uses within your organization, such as building dashboards for internal metrics to help account managers, or creating dashboards for the purpose of generating detailed information about spending and trends. Dundas Dashboard has the ability to aid in the creation of visual data in innovative ways so you can gain the best advantage from your data. Through the use of Dundas Dashboards, transparency is improved and operations are made consistent across the organization. When your organization gains insight from data trends and can generate real-time reports, it gives both users and their clients a truer vision into business practices.

crm in logistics .ppt  Study: Choice Logistics Automation of analytics is an essential step for companies to undertake so that an analyst’s time can be spent analyzing, rather than preparing inefficient paper reports. Dundas Dashboards solutions can help improve the execution of analytic operations by eliminating the need for the creation of manual reports. At the same time, Dundas Dashboards can help consolidate information from the latest available data, allowing your organization to act on trend information in real Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

crm in logistics .ppt  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


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Infor Epiphany


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crm in logistics .ppt  Epiphany Infor''s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More

Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM




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