-
Resumen:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small
and medium sized enterprise market (SME). Acquiring addition (...)
Extracto del documento de
crm general:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesL...
Publicado en:
2004-08-05
-
Resumen:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Extracto del documento de
crm general:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Publicado en:
2003-08-15
-
Resumen:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
Extracto del documento de
crm general:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
Publicado en:
2011-05-13
-
Resumen:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Extracto del documento de
crm general:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Publicado en:
2002-04-22
-
Resumen:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Extracto del documento de
crm general:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Publicado en:
2005-11-25
-
Resumen:
With Integration Designer and Forecaster, FRx has taken critical steps forward in creating value for its customers and resellers.
FRx should expend the marketing effort required to insure all its customers, prospects, and affiliates fully understand the
value proposition of its products. (...)
Extracto del documento de
crm general:
With Integration Designer and Forecaster, FRx has taken critical steps forward in creating value for its customers and resellers.
FRx should expen...
Publicado en:
2003-12-06
-
Resumen:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Extracto del documento de
crm general:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Publicado en:
2003-06-26
-
Resumen:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Extracto del documento de
crm general:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Publicado en:
2002-08-16
-
Resumen:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Extracto del documento de
crm general:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Publicado en:
2004-09-09
-
Resumen:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Extracto del documento de
crm general:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Publicado en:
2002-11-08
-
Resumen:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Extracto del documento de
crm general:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Publicado en:
2003-08-28
-
Resumen:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu (...)
Extracto del documento de
crm general:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterpri...
Publicado en:
2004-01-31
-
Resumen:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Extracto del documento de
crm general:
... With an up-to-date overview of the CRM market and a rundown of the general
costs of various CRMs today, you'll be prepared to start looking for your new ...
Publicado en:
2010-03-11
-
Resumen:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Extracto del documento de
crm general:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Publicado en:
2010-02-05
-
Resumen:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Extracto del documento de
crm general:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Publicado en:
2003-08-30
-
Resumen:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Extracto del documento de
crm general:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Publicado en:
2003-03-28
-
Extracto del documento de
crm general:
... their organization. For more information on the CRM market in general
and its major players, here is a good article from ZDNet. ...
Publicado en:
2010-03-26
-
Resumen:
FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s
coopetitiveness. (...)
Extracto del documento de
crm general:
FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s
coopetitiveness.
Publicado en:
2003-12-03
-
Resumen:
During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market
malaise. SAP touts a multi-pronged answer to prevailing heterogeneous IT environments. The company is staking its future on
five pillars - exchanges, portals and the three extended (...)
Extracto del documento de
crm general:
During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market
malaise. SAP touts a ...
Publicado en:
2001-08-01
-
Resumen:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Extracto del documento de
crm general:
... With an up-to-date overview of the CRM market and a rundown of the general
costs of various CRMs today, you'll be prepared to start looking for your new ...
Publicado en:
2010-03-11