-
Abstract:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Excerpt related to
crm evaluations articles:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Published:
1999-11-17
-
Abstract:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and campaign-management features to its customer-relationship management suite. (...)
Excerpt related to
crm evaluations articles:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and c...
Published:
1999-12-08
-
Abstract:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Excerpt related to
crm evaluations articles:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Published:
2001-09-22
-
Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
crm evaluations articles:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
-
Abstract:
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair
of highly touted applications slip-prompting possible user defections and problems down the road. (...)
Excerpt related to
crm evaluations articles:
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair
of highly touted appli...
Published:
1999-11-24
-
Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Enterprise technology selections for (...)
Excerpt related to
crm evaluations articles:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-22
-
Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
crm evaluations articles:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
-
Abstract:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications
division and has hinted that it may reduce the unit (...)
Excerpt related to
crm evaluations articles:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a sol...
Published:
2000-04-24
-
Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
crm evaluations articles:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
-
Abstract:
On July 20, SAP AG, the leading provider of enterprise business software applications, announced its results for the quarter
ended June 30, 2000. Despite an 18% decrease of net income, a notable increase of license revenue in all markets worldwide
was encouraging. (...)
Excerpt related to
crm evaluations articles:
On July 20, SAP AG, the leading provider of enterprise business software applications, announced its results for the quarter
ended June 30, 2000. ...
Published:
2000-08-23
-
Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Many companies have consequently been s (...)
Excerpt related to
crm evaluations articles:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-23
-
Abstract:
Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive,
but is Ross attempting to tackle too many requirements at once? (...)
Excerpt related to
crm evaluations articles:
Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive,
but is Ross attemp...
Published:
2002-12-17
-
Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
crm evaluations articles:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
-
Abstract:
In February SAP AG announced a web-enabled version of their product data management (PDM) software, the application that
lets manufacturers collect and manage databases of information about the products they make. (...)
Excerpt related to
crm evaluations articles:
... endorse SAP's holistic approach to integrate PLM, SCM, and CRM products, and ...
to consider both product maturity and functionality in their evaluations and make ...
Published:
2000-03-20
-
Abstract:
PLM enterprise applications should not be selected in a vacuum. The needs and requirements of multiple departments and even
business partners must be represented in the documented requirements and also on the selection team, which should attempt
to examine different functions and methods involved in crit (...)
Excerpt related to
crm evaluations articles:
... PLM evaluations should involve the IT organization, finance, engineering, marketing,
and ... integration with key business-area solutions (eg, ERP, CRM, and SCM). ...
Published:
2004-08-21
-
Excerpt related to
crm evaluations articles:
... For me, the key to this post is that software evaluations requires patience and diligence
to a methodical process. ... Pivotal CRM on 25 March, 2011 at 2:24 am #. ...
Published:
2010-01-20
-
Abstract:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessing this information, while breaking out of traditional silo-ed metrics. BI is not a panacea, and enterprises
must organize and prioritize their business needs (...)
Excerpt related to
crm evaluations articles:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessi...
Published:
2005-07-16
-
Abstract:
In September Oracle Corporation, the largest database provider and one of the largest providers of software applications
for e-business, announced record results for Q1 of its fiscal year 2001. Why weren’t analysts more enthusiastic about the
42% growth of the applications part of its business? (...)
Excerpt related to
crm evaluations articles:
In September Oracle Corporation, the largest database provider and one of the largest providers of software applications for
e-business, announced...
Published:
2000-10-10
-
Abstract:
Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer
profitability and customer behavior metrics enable an organization to create alignment within the go to market process, while
other metrics aid in decision-making. (...)
Excerpt related to
crm evaluations articles:
Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer
profitability and ...
Published:
2006-03-21
-
Abstract:
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company
expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate
to the requirements of Indian companies researching and pur (...)
Excerpt related to
crm evaluations articles:
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company
expansion and consolid...
Published:
2011-09-13