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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 crm embedded in erp


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm embedded in erp  through the Consona Enterprise CRM application. These reports can be embedded in Consona CM in either the HomePage or the PowerPage, or can be accessed via the Cognos Connection. Consona still offers IBM Cognos and SQL Server Reporting Services (SSRS) reports, but is trying to standardize on one analytics package going forward. It has recently partnered with QlikView to do analytics on Consona Knowledge Management and KDS solutions, and Consona predicts that this will be a major contender for the analytic

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CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons... Get this template

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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

Documents related to » crm embedded in erp

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

crm embedded in erp  Service System -- IMPACT CRM 3.5 offers an improved customer service management system that enables organizations to track and proactively support customers through an unlimited number of user-defined service contracts. Among the newly configured features are: Service Queue Management; Enhanced routing system; Simplified escalation system; Automatic triggering of service processes; Inclusion of a roles table; Tracking of user-defined milestones; Embedded RMA tracking; Improved item tracking; Item and seri Read More

SAP Gives in to CRM (Part Time) Matrimony


On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

crm embedded in erp  SAP Gives in to CRM (Part Time) Matrimony P.J. Jakovljevic - May 31, 2000 Event Summary On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific customer interaction solutions that could extend the scope of collaborative customer relationship management (CRM). As part of the agreement, SAP has embedded within mySAP.com customer interaction applications from Nortel Networks' Clarify eBusiness A Read More

The Role of ERP in Globalization


Globalizing your market reach presents technology and business challenges to profitable growth. Your supply chain strategy for globalization should include an enterprise resource planning (ERP) solution that provides you with visibility into key performance indicators (KPIs). Find out why standardizing an automated ERP system across multiple sites can result in a 66 percent reduction in total time from delivery to order.

crm embedded in erp  for supply chain and CRM applications. As supply chains become more complicated, enterprises require better tools to provide visibility and control over supply chain planning and execution. Globalization heightens the need for a 360-degree view that can only be achieved through automating the process of servicing the customer. For example, one company in the retail industry has coordinated their ERP system with modules supplied by third party vendors that cater to their specific business needs. Beyond ou Read More

CPQ Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor


TEC senior analyst P.J. Jakovljevic takes a close look at FPX, formerly known as Firepond, a pioneer in CPQ software that automates the sales process for configurable products and services, including changes in the past couple years and what's new with FPX Version 8.0.

crm embedded in erp  for Customer , Oracle CRM Fusion , and Oracle Siebel on-premise. It also works with basically any e-commerce system and Web portal system, providing customers with a rare available application-driven and multi-channel management CPQ solution on the market (see Figure 4).   Figure 4 – FPX front end options   The aforementioned new FPX Contract Management module (former Glider) streamlines the sales contract management process to better govern the review, modification, and acceptance of terms and Read More

ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends


We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization, and which pinpoints ERP implementations’ dissatisfactions in no uncertain terms.

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Future Tech: Where Will ERP Be in Two Years?


Many ERP systems are deeply entrenched in organizations, and their core technologies are mature. And yet ERP is in a state of flux. The ERP system of the future promises to be simpler, more accessible, and easier to use, shaped by trends that only recently began taking hold. Download this concise executive brief to get an expert's take on what's next for ERP, in clear, easy-to-read language.

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Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact


There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing appetite for goods and services ranging from consulting to purchasing military devices and components, building, many businesses that have previously competed only in the commercial sector are tempted to feed the Feds. However, the Feds' peculiar and idiosyncratic regulatory requirements provide high barriers to entry, and novice companies that are not already offering the functionality for the sector will likely not be able to tap the recent surge in Defense and other federal markets.

crm embedded in erp  incorporated customer relationship management (CRM), SCM, e-procurement, business intelligence (BI) or analytic and many other extended-ERP modules by developing them in-house, by acquisition or through strategic partnerships with the best-of-breed vendors. Therefore, agencies should benefit from aligning back-office systems with CRM, e-government, BI, Internet technologies and so on, as part of the overall plan, instead of managing it as multiple separate projects, with all subsequent integration Read More

Driving Optimal Performance from ERP Systems


Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more.

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Ability 585 for ERP for Manufacturing (SMB) Certification Report


Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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IntegrateIT ERP 123 V7.2.561 for Discrete Manufacturing ERP Product Certification Report


Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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ERP System21


The Infor ERP System21 Workspace recognizes that the employee is often the most important factor in business process performance. The workspace is designed to provide a simple, user-friendly working environment, which completely integrates individual employees with the essential processes of their organization.  

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The ERP Ecosystem


Three major parties (vendors, consulting services, and adopting organizations) are identified in the ERP ecosystem, in which different parties need different key success factors. This article also discusses some challenges that may have an impact on the ERP ecosystem.

crm embedded in erp  Benioff, SalesForce.com (an on-demand CRM solution vendor) went public on the New York Stock Exchange (NYSE) in June 2004. The company, according to its web site , has its services translated into 15 different languages and currently has over 43,600 customers and 1,000,000 subscribers. Within the web application model, to what extent consulting services can be involved becomes a question. Exposed to these challenges, the landscape of the ERP ecosystem may change. Either the vendors or the consulting Read More

2011 Trends Report: Enterprise Resource Planning (ERP)


Enterprise resource planning (ERP) automates many aspects of an organization’s operations, cascading across traditional boundaries of operations, finance, manufacturing, and more. As such, changes in the ERP market can cause a ripple effect in an organization’s business. In this report, five Focus experts share eight of their 2011 predictions for ERP, so you can plan your business around these changing tides and trends.

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Sage ERP X3


Sage ERP X3 provides medium-sized businesses with fully integrated functionality in all areas of business for accounting and financial management, purchasing, inventory, sales, customer relationship management (CRM), and manufacturing. It offers both standard management features and in-depth process customization capabilities. The result is a range of configured offerings that covers the standard requirements of several industries, and is also adaptable to the needs of specific organizations:   • Sage ERP X3 Discrete Suite addresses the needs of midsize discrete manufacturers in the industrial and consumer goods, medical devices, paper, and other hard goods industries. • Sage ERP X3 Process Suite focuses on the unique and specialized requirements of midsize process manufacturers in the food and beverage, chemicals, cosmetics, pharmaceuticals, and related industries. • Sage ERP X3 Distribution Suite is designed to meet the demands of wholesale distributors and the distribution arms of manufacturers.  Sage ERP X3 is built on the Sage Application Framework for the Enterprise X3 (SAFE X3) technology, the common development platform shared by a full set of Sage applications for medium-sized to large enterprises. Its multitier, service-oriented architecture (SOA) and Web-native design can help businesses reduce IT infrastructure costs and expand business opportunities. Among other features, the SAFE X3 platform provides users with collaboration capabilities (Web services, second-generation workflow engine, etc.); business intelligence (BI) tools; and a unified, collaborative user interface.

crm embedded in erp  sales, customer relationship management (CRM), and manufacturing. It offers both standard management features and in-depth process customization capabilities. The result is a range of configured offerings that covers the standard requirements of several industries, and is also adaptable to the needs of specific organizations: Sage ERP X3 Discrete Suite addresses the needs of midsize discrete manufacturers in the industrial and consumer goods, medical devices, paper, and other hard goods industries. Sage Read More