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Documents related to » crm e personalization


Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

CRM E PERSONALIZATION: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

Precision Marketing: Strengthening the Value of CRM
Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and for Strengthening the Value of CRM. All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from those who go bankrupt.

CRM E PERSONALIZATION: Strengthening the Value of CRM Precision Marketing: Strengthening the Value of CRM Source: Vtrenz Inc. Document Type: White Paper Description: All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from
10/30/2006 11:46:00 AM

The Real Challenge of CRM: Employee Buy-In
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

CRM E PERSONALIZATION: in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success? The Real Challenge of CRM: Employee Buy-In style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Needs Analysis,   Decision Making,   Software Selection Related Industries:   Management,   Scientific,   and Technical Consulting Services,   Management of Com
7/26/2006 2:53:00 PM

The Benefits of Selecting a CRM Implementation Partner
Get free expert solutions for a successful customer relationship management (CRM) implementation software.Read this whitepaper. As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

CRM E PERSONALIZATION: Benefits of Selecting a CRM Implementation Partner The Benefits of Selecting a CRM Implementation Partner Source: Harvest Solutions Document Type: White Paper Description: As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering,
12/1/2009 11:41:00 AM

Do You Know What Are the Unintended Consequences of Your CRM Project?
CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their most profitable customers.

CRM E PERSONALIZATION: Unintended Consequences of Your CRM Project? Do You Know What Are the Unintended Consequences of Your CRM Project? Jim Mercante - November 25, 2004 Read Comments Do You Know What Are the Unintended Consequences of Your CRM Project? Jim Mercante - November 25, 2004 Originally published - March 22, 2003 Introduction All too often companies look at CRM as a project-oriented endeavor, focusing on time and budget measures as the primary metrics of success. This is especially true in organizations that ar
11/25/2004

Integrating CRM with ERP
Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.

CRM E PERSONALIZATION: Integrating CRM with ERP Integrating CRM with ERP Source: Baseline Consulting Document Type: White Paper Description: Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous
7/22/2005 12:38:00 PM

What Small Businesses Should Know about CRM
For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a fully customizable and affordable CRM system.

CRM E PERSONALIZATION: Businesses Should Know about CRM What Small Businesses Should Know about CRM Source: Centerbase Document Type: White Paper Description: For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a
10/30/2007 9:20:00 AM

Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

CRM E PERSONALIZATION: White Paper Description: Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Social CRM: Key Strategies and Must-have
6/3/2013 5:20:00 PM

Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

CRM E PERSONALIZATION: Customer-centric CRM Customer-centric CRM Source: RightNow Technologies Document Type: White Paper Description: Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life
2/1/2006 6:20:00 PM

CRM Your Salespeople Will Love
Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your salespeople to spend more time selling.

CRM E PERSONALIZATION: CRM Your Salespeople Will Love CRM Your Salespeople Will Love Source: Oracle Document Type: White Paper Description: Customer relationship management (CRM) has become increasingly popular, and provides enormous benefits to businesses that adopt it. So why does it encounter so much “what’s-in-it-for-me” resistance from frontline salespeople? Often, the reason is because they view CRM as strictly a management tool. With Oracle CRM On Demand, however, you can minimize data entry—allowing your
11/29/2007 8:31:00 AM

CRM Without Compromise: a Strategy for Profitable Growth
Customer relationship management (CRM) is a customer-centric business strategy—not a technology. However, IT is a critical element of this strategy, not just to understand customer needs but to reshape business processes to meet customer expectations and empower employees to best serve the customer. Learn how CRM can help your business drive growth, maintain operational excellence, and enhance competitive agility.

CRM E PERSONALIZATION: CRM Without Compromise: a Strategy for Profitable Growth CRM Without Compromise: a Strategy for Profitable Growth Source: SAP Document Type: White Paper Description: Customer relationship management (CRM) is a customer-centric business strategy—not a technology. However, IT is a critical element of this strategy, not just to understand customer needs but to reshape business processes to meet customer expectations and empower employees to best serve the customer. Learn how CRM can help your business
9/8/2010 4:48:00 PM


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