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Abstract:
10 Steps to Purchasing a Web Conferencing Solution. Find the Software Information You're Looking for about Web Conferencing
Solution. Before you commit to a web conferencing solution, you should answer several questions about what your organization
wants to accomplish with an online collaboration tool. It (...)
Excerpt related to
crm document web:
10 Steps to Purchasing a Web Conferencing Solution. Find the Software Information You're Looking for about Web Conferencing
Solution. Before you co...
Published:
2010-03-11
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Abstract:
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships
and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM
space, can help deliver successful self-service. (...)
Excerpt related to
crm document web:
The Power of Web Self-Service. ... Document Type: White Paper Description:
In this document, we will ... Epicor Software Corporation, a leader in the CRM
space, can ...
Published:
2010-03-11
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Abstract:
IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office
to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements.
We’ll see if they’ve got the stuff to do it. (...)
Excerpt related to
crm document web:
IFS arrived over five years ago on US shores, with a Christmas-bag full of software components that run from the front-office
to back-office and...
Published:
2001-10-22
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Abstract:
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers
are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences
with social networking sites. Learn how companies (...)
Excerpt related to
crm document web:
New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel
Rich Internet Applications. Source: SAP. Document Type: White Paper ...
Published:
2010-09-01
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Abstract:
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly
savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors
are leveraging social computing to build our customer relati (...)
Excerpt related to
crm document web:
... CRM: Leveraging Social Media to Improve the Customer Experience. Source: SAP. Document
Type: White Paper Description: With the rising popularity of Web 2.0 ...
Published:
2010-09-01
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Abstract:
When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software,
they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and
XML Web services removes their scalability limits (...)
Excerpt related to
crm document web:
Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web
Services. Source: Epicor. Document Type: Case Study Description: When ...
Published:
2010-03-11
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Abstract:
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer
afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a
system that serves 5,500 Deutsche Bank employees, and incl (...)
Excerpt related to
crm document web:
Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal. Source: Luxoft.
Document Type: Case Study Description: With more than 5,000 global ...
Published:
2010-03-11
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Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
crm document web:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
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Abstract:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces. (...)
Excerpt related to
crm document web:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.
Published:
2001-09-20
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Abstract:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions
today—ranging from customized to out-of-the-box. (...)
Excerpt related to
crm document web:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that ther...
Published:
2010-03-11
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Abstract:
Selling roles have changed. For many companies, selling is more about relationship-building and less about transactional
order activities. In spite of the promised benefits of customer relationship management (CRM) solutions, the cost of sales
for many companies is rising while sales effectiveness is dec (...)
Excerpt related to
crm document web:
... the Salesperson: Taking Advantage of Web 2.0. Source: Oracle. Document
Type: White Paper Description ... of customer relationship management (CRM) solutions, the
cost ...
Published:
2010-03-11
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Abstract:
Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for
ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by
no means guaranteed. (...)
Excerpt related to
crm document web:
... alliance with Pilgrim Software, whereas web-based Collaboration ...
Management (including e-business document exchange, advanced ... and in-depth CRM
modules, all ...
Published:
2002-05-24
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Abstract:
Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for
ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by
no means guaranteed. (...)
Excerpt related to
crm document web:
... alliance with Pilgrim Software, whereas web-based Collaboration ...
Management (including e-business document exchange, advanced ... and in-depth CRM
modules, all ...
Published:
2002-05-24
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Abstract:
This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison,
you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs.
If you’re an IT manager who is undecided about the (...)
Excerpt related to
crm document web:
Aberdeen Research Brief: Web Security in the Cloud—More Secure! More Compliant! Less Expensive! Source: Symantec.
Document Type: White Paper Description: This ...
Published:
2010-08-27
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
crm document web:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
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Abstract:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications
support sales force automation, marketing campaign manageme (...)
Excerpt related to
crm document web:
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How
to Choose a Hosted CRM A...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution
must consider many factors, including a well-defined implem (...)
Excerpt related to
crm document web:
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound.
Customer relationship ...
Published:
2010-03-11
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Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange
Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix,
salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
crm document web:
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010. Source: SAP. Document Type:
White Paper Description: In Q2 2010, Forrester evaluated 18 customer ...
Published:
2010-09-01
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Abstract:
The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites.
While Web analytic and e-mail marketing solutions provide useful data, they do nothing to capture leads. If there was a service
that could prospect all your web site visitors, woul (...)
Excerpt related to
crm document web:
How to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting. Source: Engago Technologies.
Document Type: White Paper Description: The ...
Published:
2010-03-11
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Abstract:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Excerpt related to
crm document web:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Published:
2001-09-13