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Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
crm data quality:
Data quality has direct consequences on a company's bottom-line and its customer relationship
management (CRM) strategy. Looking beyond general ap...
Published:
2004-03-08
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Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
crm data quality:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data
Warehouse project, poor data quality can destroy its u...
Published:
2002-10-17
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Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
crm data quality:
... type of problem happened when Huntington installed a new CRM software system. ...
A continuous data quality tool would have produced an error report by detecting ...
Published:
2002-10-18
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Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
crm data quality:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
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Excerpt related to
crm data quality:
... Share This. Trackback Address Tags: data quality, Freebase Gridworks,
google, google ... bi BPM Business Intelligence CAD Cloud Computing collaboration CRM eam
ERP ...
Published:
2010-11-19
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Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
crm data quality:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data
Warehouse project, poor data quality can destroy its u...
Published:
2002-10-17
-
Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
crm data quality:
... MetaPure takes over where traditional data cleansing tools leave off, providing a real-time
insurance policy against poor quality data in CRM, ERP, Business ...
Published:
2002-10-18
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Abstract:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment. (...)
Excerpt related to
crm data quality:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-e...
Published:
2003-01-04
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Abstract:
Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple
different data sources into a unified view of a business. The product has a very intriguing method of metadata scanning,
and should have significant market impact. (...)
Excerpt related to
crm data quality:
Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple
different data so...
Published:
2000-06-27
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Abstract:
A big topic in business intelligence (BI) is the importance of “data quality”–cleaning data so that errors and inconsistencies
are eliminated as much as possible. But what many users don’t realize is that this is just a part of a larger problem: How
do you get the most out of business-relevant da (...)
Excerpt related to
crm data quality:
... Focus Research. Document Type: White Paper Description: A big topic in business intelligence (BI) is
the importance of “data quality”–cleaning data so ...
Published:
2010-10-04
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Abstract:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small
and medium sized enterprise market (SME). Acquiring addition (...)
Excerpt related to
crm data quality:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesL...
Published:
2004-08-05
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Abstract:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
Excerpt related to
crm data quality:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
Published:
2002-12-25
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm data quality:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
crm data quality:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
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Abstract:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer-related data. The type of CDI hub implemented depends on the CDI environment's maturity, requirements,
and alignment with an organization's internal processes (...)
Excerpt related to
crm data quality:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer...
Published:
2007-03-23
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Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
crm data quality:
... Scheduled reports; Customizable forecasting; Data quality management;
Proactive alerts; ... While the price of an on-premise CRM solution can easily run upwards
of ...
Published:
2010-03-11
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm data quality:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm data quality:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
crm data quality:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
crm data quality:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26