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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm certification risk


How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

crm certification risk  example Customer Relationship Management (CRM) , Supply Chain Management (SCM) . SAP has introduced new technology components with SAP NetWeaver, including a full J2EE-compliant application server. SAP now also enables the assembly of new business solutions based on the concepts of Service Oriented Architecture (SOA) . With all these additional capabilities, the SAP landscape turns more complex Any solution for secure access to SAP should enable companies to protect their entire SAP landscape end-to-end.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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CDC Software + Consona = Aptean (Or: New Bottles for Old Wines)


August 2012 started with the announcement of the merger of Consona Corporation and CDC Software under the name Aptean. The new brand, announced on August 7, signifies the coming together of two leading enterprise application software companies. At first glance, this merger looks like a mini Infor (reminiscent of Infor’s aggressive consolidation days) or a mini Sage. After finally getting out

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Cloud ERP for Manufacturing: 6 Considerations


There is no shortage of cloud-based enterprise resource planning (ERP) software offerings nowadays, for almost any vertical manufacturing market segment. But while cloud solutions are routine for many businesses, manufacturing companies have not yet fully embraced them. TEC analyst Aleksey Osintsev explores the main reasons why manufacturers are staying away from the cloud and overturns them.

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TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center


Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) , a leading source of customer relationship management (CRM) research and education.

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Using PKI to Protect Your Business Information


Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge. Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a systematic approach to information security.

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CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

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SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

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TEC Product Certification Report: Meridian Global LMS 2008.2


Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 23-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

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Successfully Managing Contract Risk


Contractors and subcontractors are both exposed to risk within a project. Thus, it is equally important to both parties that formalized risk management be carried out, not to eliminate project uncertainty, but to understand the potential impact of risk events and to plan risk responses.

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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