X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 crm certification risk


How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

crm certification risk  example Customer Relationship Management (CRM) , Supply Chain Management (SCM) . SAP has introduced new technology components with SAP NetWeaver, including a full J2EE-compliant application server. SAP now also enables the assembly of new business solutions based on the concepts of Service Oriented Architecture (SOA) . With all these additional capabilities, the SAP landscape turns more complex Any solution for secure access to SAP should enable companies to protect their entire SAP landscape end-to-end.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » crm certification risk

CDC Software + Consona = Aptean (Or: New Bottles for Old Wines)


August 2012 started with the announcement of the merger of Consona Corporation and CDC Software under the name Aptean. The new brand, announced on August 7, signifies the coming together of two leading enterprise application software companies. At first glance, this merger looks like a mini Infor (reminiscent of Infor’s aggressive consolidation days) or a mini Sage. After finally getting out

crm certification risk  ironically, Onyx and Pivotal CRM products are apparently meant to be together after all (you might remember the unsuccessful hostile Onyx Corporation takeover saga by CDC Corporation several years ago). Merger of Two Equals? Although most of the Aptean management team seem to have connections to CDC, the company spokesperson maintains that this is a merger of two equals under a single ownership ( Vista Equity Partners ). While the overarching company name has changed, the plan is to maintain the brand Read More

Cloud ERP for Manufacturing: 6 Considerations


There is no shortage of cloud-based enterprise resource planning (ERP) software offerings nowadays, for almost any vertical manufacturing market segment. But while cloud solutions are routine for many businesses, manufacturing companies have not yet fully embraced them. TEC analyst Aleksey Osintsev explores the main reasons why manufacturers are staying away from the cloud and overturns them.

crm certification risk  as customer relationship management (CRM), human resources management (HRM), and project and process management (PPM), there are valid reasons for manufacturing companies to avoid off-premise ERP systems. Some of these issues are to do with the nature of SaaS-based software products, and others are specific to the manufacturing industry. There are six major issues over which manufacturers hesitate to move to the cloud: Multiple modification requirements. Since manufacturing is generally a complex Read More

TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center


Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) , a leading source of customer relationship management (CRM) research and education.

crm certification risk  of BPT will become CRM research residents at TEC—providing direction, validation, and certification of the framework and evaluation criteria used in the software selection process. “We are pleased to be teaming with TEC to provide the most comprehensive CRM evaluation, analysis, and research found anywhere in the industry. TEC’s commitment to fair and unbiased research and analysis of the important software solutions and technology in CRM closely align with the mission and goals of BPT,” said Read More

Using PKI to Protect Your Business Information


Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge. Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a systematic approach to information security.

crm certification risk  toolkits, Secure ERP and CRM Solutions make it possible to authenticate the parties involved in a business process transaction and digitally sign transactions. Secure VPN Solution A VPN is achieved by establishing an encrypted tunnel for users and devices to exchange information over the Internet. Username/password is the simplest method of authentication but it carries inherent risks. Integrating VPN products with a PKI solution addresses those risks. Secure Wireless LAN 802.11 wireless LANs, pose Read More

CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

crm certification risk  for Manufacturing vs. Regular CRM A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with more information on these products. Why do Manufacturing Companies Need a Read More

SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

crm certification risk  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More

TEC Product Certification Report: Meridian Global LMS 2008.2


Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 23-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

crm certification risk  have different documents about ERP,CRM,LMS,etc... Source: Technology Evaluation Centers Resources Related to TEC Product Certification Report: Meridian Global LMS 2008.2 : Learning Management System (LMS) (Wikipedia) TEC Product Certification Report: Meridian Global LMS 2008.2 Meridian Global LMS 2008.2 is also known as : Learning Management System LMS , Learning Management System Software , LMS Learning Management Systems , LMS System , Global LMS 2008 TEC , Elearning Management System , Elearning LMS Read More

TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

crm certification risk  2011 CRM Buyer's Guide Want to know all about the dramatic changes in customer relationship management (CRM) software and how it impacts the way companies are doing business? The new TEC 2011 CRM Buyer's Guide makes it easy. Get the inside story on CRM innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest Read More

Successfully Managing Contract Risk


Contractors and subcontractors are both exposed to risk within a project. Thus, it is equally important to both parties that formalized risk management be carried out, not to eliminate project uncertainty, but to understand the potential impact of risk events and to plan risk responses.

crm certification risk  Risk Management BCP | SCRM Risk Management | SCRM Risk Assessment Management | SCRM Risk Management Alternatives | SCRM Risk Management Analysis | SCRM Risk Management Article | SCRM Risk Management Assessment | SCRM Risk Management Associates | SCRM Risk Management Association | SCRM Risk Management Certification | SCRM Risk Management Checklist | SCRM Risk Management Company | SCRM Risk Management Consultants | SCRM Risk Management Consulting | SCRM Risk Management Course | SCRM Risk Management Read More

The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

crm certification risk  quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Relationship Management (CRM) (Wikipedia) The Real Challenge of CRM: Employee Buy-In CRM System is also known as : Best CRM System , Best CRM Systems , Business CRM Software , Business CRM Systems , CRM Applications , CRM System Companies , CRM Best Practices , Integrated CRM System , CRM Read More

CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

crm certification risk  . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with Read More

Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

crm certification risk  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More

CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

crm certification risk  Solutions: Be the Customer CRM and Technological Solutions: Be the Customer R. Garland - June 22, 2001 Introduction  Be the bagel. It was a refrain I heard often in a metalworking shop class I took in one of my engineering classes back in college. The purpose of the class was for the students to both design and build an original device of their own creation, with the purpose of helping them understand that engineers can't work in a vacuum, and they need to understand the implications of their design Read More

Market Focus Report: The Value of Mobile and Social for CRM


Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption.

crm certification risk  Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More