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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm certification program


TEC Product Certification Report: Meridian Global LMS 2008.2
Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator

crm certification program  have different documents about ERP,CRM,LMS,etc... Source: Technology Evaluation Centers Resources Related to TEC Product Certification Report: Meridian Global LMS 2008.2 : Learning Management System (LMS) (Wikipedia) TEC Product Certification Report: Meridian Global LMS 2008.2 Meridian Global LMS 2008.2 is also known as : Learning Management System LMS , Learning Management System Software , LMS Learning Management Systems , LMS System , Global LMS 2008 TEC , Elearning Management System , Elearning LMS

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm certification program

High Failure Rate of Business Software Implementations Drives Vendors to TEC Certification Process


Montreal, Canada – May 10, 2011 – Technology Evaluation Centers (TEC) today announced that a record 220-plus enterprise software solutions have earned TEC Certification. Software solutions bearing the TEC Certified seal undergo a rigorous verification process by TEC research analysts—providing independent confirmation that the solutions live up to functionality claims made by the vendor. With a high failure rate of software implementations (TEC reports that up to 70 percent fail to meet objectives), vendors are responding to the demands of their prospects and clients for more clarity and certainty in their software selection processes.

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Three Es of CRM


With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.

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Best Software Delivers More Insights To Its Partners (As Well As To The Market)


Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software recently organized its first annual Insights 2003 conference and briefed its partners on the actual steps of executing its strategy to prop itself up against the inevitable face-off against Microsoft Business Solutions.

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SAP Business All-in-One Fast-start Program: Creating Affordable, Flexible Solutions for Faster Value


Midsize companies engaged in manufacturing, trade, or services need innovative solutions they can implement quickly to help them manage changing customer demands, government regulations, and market requirements. Online tools can speed the configuration, control costs and scope, and tailor the solution to your company—and you’ll have the agility and support you need to grow, while staying within budget. Find out how.

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CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

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CRM Your Salespeople Will Love


Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

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Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

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Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution


Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

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