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摘要:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior. (...)
相关的摘录
crm analytics:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
发表于:
2002-12-21
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摘要:
In today’s fast-paced, dynamic business environment, organizations need timely, accurate information to make critical decisions
about their businesses, and to respond quickly to changes in operations, competition, and customer needs. However, many organizations
that have adopted business intelligence ( (...)
相关的摘录
crm analytics:
Using Microsoft Dynamics CRM Analytics Foundation to Build a Complete Business Intelligence
Solution. Source: Microsoft. Document ...
发表于:
2010-03-11
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摘要:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
相关的摘录
crm analytics:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
发表于:
2003-04-19
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摘要:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value (...)
相关的摘录
crm analytics:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E...
发表于:
2000-09-15
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摘要:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
相关的摘录
crm analytics:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
发表于:
2005-08-16
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摘要:
A big topic in business intelligence (BI) is the importance of “data quality”–cleaning data so that errors and inconsistencies
are eliminated as much as possible. But what many users don’t realize is that this is just a part of a larger problem: How
do you get the most out of business-relevant da (...)
相关的摘录
crm analytics:
Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems. Source: Focus Research. Document Type: White Paper Description:
A ...
发表于:
2010-10-04
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摘要:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
相关的摘录
crm analytics:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
发表于:
2011-05-13
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摘要:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
相关的摘录
crm analytics:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
发表于:
2001-11-26
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摘要:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
相关的摘录
crm analytics:
More and more, the market is requesting that a CRM or an ERP application include analytics
which can be used in a myriad of businesses to predict ...
发表于:
2004-01-30
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相关的摘录
crm analytics:
... with “live” transactional data. This concept was explained in TEC’s article “CRM Analytics
Brings More Profitability.”. ...
发表于:
2010-01-22
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摘要:
Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain
information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound
annual growth rate of 28 percent to more than $6 b (...)
相关的摘录
crm analytics:
Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain
information with busi...
发表于:
2001-02-27
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摘要:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
相关的摘录
crm analytics:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
发表于:
2005-08-17
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相关的摘录
crm analytics:
... TEC’s previous article entitled “CRM Analytics Brings More Profitability”
explains how marketing lends itself well to gaining insight via analytics. ...
发表于:
2010-03-04
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摘要:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
相关的摘录
crm analytics:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
发表于:
2003-10-16
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摘要:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels. (...)
相关的摘录
crm analytics:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its fut...
发表于:
2000-11-14
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摘要:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another
plunge. Is the Applix move a harbinger of the future (...)
相关的摘录
crm analytics:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-fo...
发表于:
2003-03-11
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摘要:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
相关的摘录
crm analytics:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
发表于:
2008-09-29
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摘要:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
相关的摘录
crm analytics:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
发表于:
2002-12-25
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摘要:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
相关的摘录
crm analytics:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
发表于:
2002-08-16
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摘要:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
相关的摘录
crm analytics:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
发表于:
2004-11-08