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Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
crm analysis case study:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
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Abstract:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
Excerpt related to
crm analysis case study:
... value of having its CRM data presented in visual reports using dashboards showing multiple
metrics. Learn more. Download <strong>Case Study: Interdyn</strong>. ...
Published:
2010-03-11
-
Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
crm analysis case study:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
-
Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
Excerpt related to
crm analysis case study:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
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Abstract:
High Concrete encountered several challenges in trying to understand its customer relationship management (CRM) data. Its
CRM reporting involved lengthy and error-prone processes. After seeing a demonstration of a business intelligence (BI) application
specifically designed for its Dynamics CRM system, t (...)
Excerpt related to
crm analysis case study:
Document Type: Case Study Description: High Concrete encountered several challenges in trying
to understand its customer relationship management (CRM) data. ...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm analysis case study:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Mitsubishi Electric Europe thought its enterprise resource planning (ERP) would address all of its reporting requirements.
But long-term, this proved difficult to sustain, due to the company’s ever-changing procedures. So Mitsubishi decided to invest
in a tool that would integrate data from disparate s (...)
Excerpt related to
crm analysis case study:
... up the delivery of information, and provide dashboard, analysis, and reporting capabilities.
Find out more. Download <strong>Case Study: Mitsubishi</strong>. ...
Published:
2010-03-11
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm analysis case study:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
ABB, a specialist in energy and automation technology, needed a business intelligence (BI) and corporate performance management
(CPM) solution in order to support varied business needs and processes such as sales control, management reporting, and planning.
But the BI software ABB chose couldn’t cope w (...)
Excerpt related to
crm analysis case study:
... with all the requirements for integrating analysis, planning, and reporting. Learn about
the new BI solution ABB deployed. Download <strong>Case Study: ABB AG ...
Published:
2010-03-11
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Abstract:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive
warehouse management solution (WMS), to incorporat (...)
Excerpt related to
crm analysis case study:
Customer Success. Download IT Research White Papers Linked To the Customer Success. For years, Sage MAS 90 ERP served Metrolina
Greenhouses well as...
Published:
2010-03-11
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Abstract:
A diverse company with multiple business units, US Sugar was looking for relief in the financial reporting and budgeting
areas. Defining the related metrics and ensuring they were consistent enterprise-wide was thus a critical need. US Sugar required
a comprehensive planning and performance management so (...)
Excerpt related to
crm analysis case study:
... reporting, monthly forecasting, cost allocations, consolidations, actuals analysis,
and strategic planning. Download <strong>OutlookSoft Case Study: US Sugar ...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm analysis case study:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linked to the global sales force. SDMO Industries, a global manufacturer of power generators, sells its
broad product line through a variety of sales channels. Comm (...)
Excerpt related to
crm analysis case study:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linke...
Published:
2010-03-11
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Abstract:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales Force and Better Internet Sales. Endress+Hauser (e+h), an international group of specialists for measurement
devices and automated solutions for industrial pro (...)
Excerpt related to
crm analysis case study:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales ...
Published:
2010-03-11
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Abstract:
To be certain its materials management functions were up to par with industry best practices, a South African fertilizer
plant obtained the services of an inventory optimization firm. In doing so, it was able to identify weak links in its inventory
control processes, and achieved a savings of over $2 mil (...)
Excerpt related to
crm analysis case study:
Case Study: Material Management Optimization. Source ... amount. Download
<strong>Case Study: Material Management Optimization</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
crm analysis case study:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11
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Abstract:
Interactive Data Corporation is a provider of securities pricing, financial information, and analytic tools to institutional
and individual investors. The company supplies time-sensitive pricing, dividend, corporate action, and descriptive information.
However, as a result of global growth, Interactive D (...)
Excerpt related to
crm analysis case study:
OutlookSoft Case Study: Interactive Data Corporation. ... Download <strong>OutlookSoft
Case Study: Interactive Data Corporation</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Brydens, an importer and distributor based in San Juan (Trinidad), needed a way to integrate the operational and functional
aspects of the business, as well as turn raw data into useful information for better decision making. With a new warehouse
management system (WMS), Brydens benefits from tracking an (...)
Excerpt related to
crm analysis case study:
Case Study: Brydens. Source ... management. Discover the other benefits
of the WMS solution. Download <strong>Case Study: Brydens</strong>. Comments:
...
Published:
2010-03-11
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Abstract:
Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting
platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary
report. (...)
Excerpt related to
crm analysis case study:
Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express. Source:
IBM. Document Type: Case Study Description: Read how ...
Published:
2011-09-15
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Abstract:
The nagging question is, "Can SMEs justify RFID?" The answer is an emphatic "Yes." While SMEs may not have the economies
of scale of large companies, their business case could end up being more positive since they typically do not face the “innovator’s
dilemma” of an established barcode infrastruct (...)
Excerpt related to
crm analysis case study:
The nagging question is, "Can SMEs justify RFID?" The answer is an emphatic "Yes." While SMEs may not
have the economies of scale of large compani...
Published:
2005-03-10