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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 complaint handling ppt


Business Automation Solutions
Business Automation Solutions, Inc., (BAS) is a premier GoldMine CRM consultant and trainer. Since 1995, we’ve operated as a SMART (Sales, Marketing and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Moxie Software: Handling “Big Knowledge”


As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to the moon might be lost forever. But this scenario is occurring quietly all over corporate America. As boomers—one third of America's workforce—are entering their golden years, millions of dollars' worth of irreplaceable knowledge will be

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UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform


Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact.

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Managing Your Supply Chain Using Microsoft Navision


This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

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How to Achieve Regulatory Compliance with E-mail and Internet Content Security Policy Enforcement


The maze of regulations governing electronic data has never been more complex. Various regulatory bodies, as well as international, regional, and national governments, have different requirements for handling electronic data. Get an in-depth look at compliance regulations, particularly the US Sarbanes-Oxley Act (SOX), that impact IT managers, and learn about best practices for managing your electronic messaging content.

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RFID Case Study: Gillette and Provia Part Two: Challenges and Lessons Learned


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The Right IT Prescription for Today’s Pharmaceutical Supply Chain


Keeping up with regulations, theft, security, handling requirements, recalls, shortages, and everyday supply chain management in today’s fast-moving pharmaceutical distribution business demands synchronized software. This infographic from IBS highlights how IBS Business Suite 2014-Pharma helps pharmaceutical distributors do business intuitively and reliably, with specialized warehouse capabilities and end-to-end tracking and tracing.

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Super Office


SuperOffice CRM solutions cover enterprise needs within customer tracking and follow-up, document handling and archiving, daily task planning, sales force automation (SFA), marketing automation, and management reporting related to CRM. All systems are available as client/server solutions for Windows and as Web clients. SuperOffice CRM runs on Microsoft SQL Server, DB2, Oracle, and Sybase. SuperOffice mobile solutions are synchronized with portable PCs, Palm personal digital assistants (PDAs), and PDAs running Pocket PC. They are also integrated with Microsoft Office applications. SuperOffice modules can also integrate to Lotus Notes, with standard links to enterprise resource planning (ERP) systems, including Attain, Axapta, Concorde, SAP R/3 and BUSINESS ONE, Visma Business, Scala, Agresso, Exact, AVISION, and others.  

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Cameleon Software to Facilitate Manitou Group’s Global Expansion


Cameleon Software, a provider of configure, price, quote (CPQ)/quote to order (Q2O) solutions for tier one organizations, recently announced that the Manitou Group, a global provider of the design, assembly, and distribution of material-handling solutions for agriculture, construction, and industry markets, chose Cameleon’s CPQ solution to support the global standardization of the Group's

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Core human resources (HR) includes the HR system of record that combines HR transactions, processes, and data. Main capabilities also include payroll management, benefits management, workforce management, and training management.

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