-
Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
companies using crm software:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26
-
Abstract:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif (...)
Excerpt related to
companies using crm software:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not mu...
Published:
2001-08-27
-
Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
companies using crm software:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
-
Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
companies using crm software:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
-
Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
companies using crm software:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
-
Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
companies using crm software:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
-
Abstract:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many
companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation
has devoted its efforts to developing and maintaining a clie (...)
Excerpt related to
companies using crm software:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment,
many companies have failed t...
Published:
2004-06-15
-
Abstract:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates. (...)
Excerpt related to
companies using crm software:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initi...
Published:
2009-09-04
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
companies using crm software:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acquisition In Relation To the ERP Finance and Accounting Solution Big-name vendors are competing with those
that have long catered to midsized enterprises. With (...)
Excerpt related to
companies using crm software:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acq...
Published:
2010-03-11
-
Abstract:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acquisition In Relation To the ERP Finance and Accounting Solution Big-name vendors are competing with those
that have long catered to midsized enterprises. With (...)
Excerpt related to
companies using crm software:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acq...
Published:
2010-03-11
-
Abstract:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its
strong offerings and efficient distribution model for its target niche. However, the future is not going to be quite so bright
unless the company overcomes serious challenges. (...)
Excerpt related to
companies using crm software:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its strong
offerings and effi...
Published:
2001-02-08
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
companies using crm software:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
companies using crm software:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
-
Abstract:
webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate
common cross-application business processes. The company claims Packaged Integrations make it possible to accelerate implementation
by up to 80 percent and reduce implementa (...)
Excerpt related to
companies using crm software:
... for other leading ERP, CRM, and SCM ... Using webMethods'
Business Integrator, graphical process modeler ... Integration Methodology (AIM), companies
can customize and ...
Published:
2000-12-15
-
Abstract:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while concurrently prudently expanding into some adjacent prosperous markets, Lilly Software remains set for the
ensuing mid-market race. (...)
Excerpt related to
companies using crm software:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while con...
Published:
2003-02-18
-
Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
companies using crm software:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
-
Abstract:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively
rounding out its e-business product and strategic consu (...)
Excerpt related to
companies using crm software:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commer...
Published:
2000-10-25
-
Abstract:
Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge.
Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a
systematic approach to information security. (...)
Excerpt related to
companies using crm software:
... Secure ERP & CRM: Using PKI-enabled ERP and CRM
Solutions, companies can accelerate the deployment and acceptance of secure business processes. ...
Published:
2003-12-24
-
Abstract:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could
benefit from integration with Clarus and/or CRM.NET, it (...)
Excerpt related to
companies using crm software:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and...
Published:
2002-12-05