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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 centralized workflow rules


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

centralized workflow rules  | Campaign Reporting | Centralized Marketing Database | Choose CRM Software System | Choose CRM Structure | Choose CRM System | Choose CRM System Model | Choose CRM System Process | Choose CRM System Solutions | Client Relationship Management | Computer-supported Collaboration | Consumer Relationships | Contact Centre Agents | Create CRM Software System | Create CRM Structure | Create CRM System | Create CRM System Model | Create CRM System Process | Create CRM System Solutions | Create CRM Tools |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Regulatory and Compliance

Regulatory compliance covers the requirements for ensuring products and their associated materials comply with both external and internal rules and regulations. It covers regulatory and requirements needs, as well as product related components of environmental health and safety (EH&S). 

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Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)


Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector via the CRS acquisition two years ago. Designed for integration and scalability, the  Epicor/CRS Retail Suite can support a wide variety of retail enterprises' requirements. These environments range from the rapidly expanding regional

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Apparent BPM in the Cloud—Analyst Roadshow


Apparancy was born out of the idea to create a fresh business process offering that takes the best of what traditional BPM suites can provide—from workflow and business process execution to process monitoring and control monitoring—and combines it with key additional value for an organization.

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The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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Data Quality: Cost or Profit?


Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.

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Centralized Data Backup: It Doesn’t Have to Cripple Your WAN


The need to be close to customers, manufacturing facilities, and specialized labor requires organizations to extend the concept of headquarters to many locations. But managing a global workforce means dealing with data sprawl, and having data recovery and security plans for every part of the organization. Learn how wide-area network (WAN) technology can help you develop a scalable and secure data protection model.

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Rules, Tools, Policies, and Best Practices for Compliance in the United States


A strategic compliance program can help employers in the United States (US) reduce the likelihood of litigation, regulatory investigations, security breaches, privacy violations, and other electronic disasters. Find out what it takes to make a compliance program succeed, and learn the importance of establishing clearly written rules, formal employee education, and effective hosted-services solutions right from the start.

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JBoss Enterprise BRMS Compared to IBM Operational Decision Manager and IBM Business Process Manager Standard


The combination of business rules management systems (BRMS), complex event processing (CEP), and business process management (BPM) allows companies to create business solutions with less variability, improved accuracy, and greater environmental awareness. This competitive brief presents a mix of similarities and differences between JBoss Enterprise BRMS and the combined IBM Operational Decision Manager and IBM Business Process Manager Standard software.

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Creating Effective Configuration Rules


When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can be configured. And yet, you need salespeople to configure products correctly so that their quotes are complete and accurate, and your customers are happy. These best practices can help you create more effective configuration rules that work.

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CentricMinds


The CentricMinds ECM solution features web content and document management, digital asset management, and workflow management. CentricMinds provides both a J2EE- and .NET-based ECM offering, aimed at organizations ranging from corporates and educational institutions, to government. The ECM solution is targeted at organizations seeking either an open platform or a Microsoft .NET solution to drive their Internet and intranet intiatives. CentricMinds ECM provides full document management, web content management, metadata and taxonomy management, site-wide archiving and rollback, and a sophisticated role-based workflow environment.  

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Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System


A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you maximize resources with streamlined processes, and be nimble enough to help you navigate the changing currents of today’s business environment. Download this white paper to make sure you have the facts straight about what to look for—and what to look out for.

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Sarbanes-Oxley and Its Impact on IT Outsourcing


The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices.

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Why Conventional Testing Methods are not Equipped to Handle Business Rules Implementations


Your competitors are adopting business rules management solutions (BRMS) to achieve agility and reduce maintenance costs. With enhanced ability to store all business rules in one central location, enterprises have a unique opportunity to use non-conventional methods to test these rules, as well as their interactions with each other—without tying up their mission-critical software.

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FAXCOM in Financial Services: Optimizing Business Workflow


Fax servers are essential for the financial services industry. Their reliability and security help transmit financial information quickly and safely. Financial institutions, however, also have workflow and document needs due to lots of back-office paperwork. Luckily, there are fax servers on the market that help financial institutions optimize workflow and business processes—organizing and reducing paperwork backlog.

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The Executive Buying Guide to Employee Self-service


Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers.

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