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Software Functionality Revealed in Detail
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 centralization


Virtualization: Addressing Performance and Availability questions
In How to Address the Two Key Challenges with Virtualization, you'll learn about the issues of application performance and information availability...

centralization  availability that accompany the centralization of data and IT assets, including But does the SaaS cost advantage last over the long term or do on-premise solutions ultimately deliver greater value? the main drivers of the move towards centralization server consolidation and virtualization wide area network (WAN) optimization You'll also learn about the cost savings and delivery improvements that the combination of WAN optimization and server virtualization provides. Download your PDF copy of How to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » centralization

TEC Helps Organizations with BPM Software Comparison and Selection


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Business Process Management (BPM) Evaluation Center, helping project managers, consultants and decision makers compare the most qualified BPM systems based on their own, unique priorities.

centralization  2008. “Because of the centralization of organizations and the acquisition and mergers of large enterprises, it will be extremely important for companies to have a horizontal, integrated business process that matches the current needs, including the government and regulatory compliance regulations”, according to Hans Mercx, BPM analyst at TEC ( http://www.TechnologyEvaluation.com/press ). For organizations seeking business process management (BPM) software, preparation is key. Before companies Read More

Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization


Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.

centralization  is advantageous because data centralization (and having one view of corporate data) enables organizations to set the appropriate metrics. Data mining also allows them to measure these metrics more easily, find patterns which enable proactive corporate planning, and target customers based on pattern recognition. Before identifying more ways in which BPM can benefit an organization, it is important to identify the user interface components to show how organizations are using performance management Read More

President Proposes Security of Medical Records


President Clinton has announced plans to ensure the privacy of patient medical records. This initiative will prove to be extremely expensive, and will pose a number of technology challenges. How can vendors get a piece of the pie? Who will administer the security of such a large infrastructure development and what products will be used? What organization is best positioned to evaluate the products such a project may require?

centralization  first centralizing them. The centralization of medical records raises many new issues, including ownership. Who will own the administration, upkeep, and support of the systems that will be needed to centralize patient records? The ownership issue needs to be resolved before a centralized system can be put into place. Secure authentication systems require the establishment of an ownership component. The patient will own their own medical information, but who will own the storage systems that the Read More

Can Java Perk Legacy Enterprise Resource Planning Systems?


Intentia has poured Java into its enterprise resource planning system, Movex, to meet the growing demand for functional enhancements and remote accessibility, without ripping and replacing legacy systems. However, are users willing to make the transition?

centralization  better systems management, application centralization and consolidation, and create more efficient users with a more intuitive UI. However, while the adoption of Movex has not been great so far, the perception of the Java version within the Movex install base itself has also been wanting. After all, the Java version was launched in 1999, and there have been reports of slow system performance, and Intentia admits to some implementation glitches resulting from not assigning the best project management team Read More

TEC 2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software


This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than 1789 CRM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application, the report details what TEC data reveals about your peers' requirements for CRM solutions, including functionalities, customization and integration, server and database platforms, and budgeting.

centralization  2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than 1789 CRM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application, the report details what TEC data reveals about your peers' requirements for CRM solutions, including Read More

Supply Chain Management 101


I covered the basics of ERP previously, and thought I'd move on to supply chain management (SCM), which we're also featuring in tomorrow's TEC Newsletter (go to Newsletter archives), with lots of white paper goodness, to boot. So, What is SCM? Supply chain management (SCM) systems coordinate the movement of products and services from suppliers to customers (including

centralization  Chain Management 101 I covered the basics of ERP previously, and thought I'd move on to supply chain management (SCM), which we're also featuring in tomorrow's TEC Newsletter ( go to Newsletter archives ), with lots of white paper goodness, to boot. So, What is SCM? Supply chain management (SCM) systems coordinate the movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade Read More

Manugistics Envisions Supplier Relationship Management Solution


Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2 Technologies.

centralization  Envisions Supplier Relationship Management Solution Manugistics Envisions Supplier Relationship Management Solution S. McVey - August 10, 2001 Event Summary At its Envision 2001 user conference in Orlando, Florida, Manugistics Group announced entry into the Supplier Relationship Management (SRM) market with solutions targeted at six key issues critical to maintaining strategic supplier relationships: design, sourcing, collaborative planning, purchasing, delivery, and efficiency monitoring. The Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

centralization  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

Supplier Relationship Management (SRM)




centralization  Relationship Management (SRM) Read More

The Best ACT! Is Still to Come


After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.

centralization  Best ACT! Is Still to Come Event Summary Anyone involved in sales during the eighties would surely remember ACT! as the crucial contact management tool. The competition was fuzzy until the dawn of customer relationship management (CRM) when vendors appeared offering new packaged applications that included contact management, marketing automation, sales force automation, and call center management. Now, more than a decade later, the odds dictated that ACT! should have been overshadowed and its market Read More

The Challenges of SAP Relationship and User Recommendations


The potential of enterprise incentive management systems, as being closely related to human capital management, should not be ignored. This software category promises a fairly rapid and tangible return on investment in addition to its wide range of benefits.

centralization  Challenges of SAP Relationship and User Recommendations SAPFriend, Foe, or Both? In mid-2006, San Jose, California (US)-based Callidus Software announced that its TrueComp version 5.1.3 software application had achieved Certified for NetWeaver status from SAPgood news for the over 30 percent of the companys customers that run SAP enterprise resource planning (ERP) and customer relationship management (CRM) systems. With the integration provided between TrueComp and the SAP NetWeaver platform, customers Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

centralization  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More

Clientele CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

centralization  CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and Read More