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Virtualization: Addressing Performance and Availability questions
In How to Address the Two Key Challenges with Virtualization, you'll learn about the issues of application performance and information availability...

centralization  availability that accompany the centralization of data and IT assets, including But does the SaaS cost advantage last over the long term or do on-premise solutions ultimately deliver greater value? the main drivers of the move towards centralization server consolidation and virtualization wide area network (WAN) optimization You'll also learn about the cost savings and delivery improvements that the combination of WAN optimization and server virtualization provides. Download your PDF copy of How to Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » centralization


TEC Helps Organizations with BPM Software Comparison and Selection
Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Business Process Management (BPM) Evaluation Center, helping project

centralization  2008. “Because of the centralization of organizations and the acquisition and mergers of large enterprises, it will be extremely important for companies to have a horizontal, integrated business process that matches the current needs, including the government and regulatory compliance regulations”, according to Hans Mercx, BPM analyst at TEC ( http://www.TechnologyEvaluation.com/press ). For organizations seeking business process management (BPM) software, preparation is key. Before companies Read More
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

centralization  is advantageous because data centralization (and having one view of corporate data) enables organizations to set the appropriate metrics. Data mining also allows them to measure these metrics more easily, find patterns which enable proactive corporate planning, and target customers based on pattern recognition. Before identifying more ways in which BPM can benefit an organization, it is important to identify the user interface components to show how organizations are using performance management Read More
President Proposes Security of Medical Records
President Clinton has announced plans to ensure the privacy of patient medical records. This initiative will prove to be extremely expensive, and will pose a

centralization  first centralizing them. The centralization of medical records raises many new issues, including ownership. Who will own the administration, upkeep, and support of the systems that will be needed to centralize patient records? The ownership issue needs to be resolved before a centralized system can be put into place. Secure authentication systems require the establishment of an ownership component. The patient will own their own medical information, but who will own the storage systems that the Read More
Can Java Perk Legacy Enterprise Resource Planning Systems?
Intentia has poured Java into its enterprise resource planning system, Movex, to meet the growing demand for functional enhancements and remote accessibility

centralization  better systems management, application centralization and consolidation, and create more efficient users with a more intuitive UI. However, while the adoption of Movex has not been great so far, the perception of the Java version within the Movex install base itself has also been wanting. After all, the Java version was launched in 1999, and there have been reports of slow system performance, and Intentia admits to some implementation glitches resulting from not assigning the best project management team Read More
TEC 2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software
This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than

centralization  2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than 1789 CRM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application, the report details what TEC data reveals about your peers' requirements for CRM solutions, including Read More
Supply Chain Management 101
I covered the basics of ERP previously, and thought I'd move on to supply chain management (SCM), which we're also featuring in tomorrow's TEC Newsletter (go to

centralization  Chain Management 101 I covered the basics of ERP previously, and thought I'd move on to supply chain management (SCM), which we're also featuring in tomorrow's TEC Newsletter ( go to Newsletter archives ), with lots of white paper goodness, to boot. So, What is SCM? Supply chain management (SCM) systems coordinate the movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade Read More
Manugistics Envisions Supplier Relationship Management Solution
Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2

centralization  Envisions Supplier Relationship Management Solution Manugistics Envisions Supplier Relationship Management Solution S. McVey - August 10, 2001 Event Summary At its Envision 2001 user conference in Orlando, Florida, Manugistics Group announced entry into the Supplier Relationship Management (SRM) market with solutions targeted at six key issues critical to maintaining strategic supplier relationships: design, sourcing, collaborative planning, purchasing, delivery, and efficiency monitoring. The Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

centralization  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More
Supplier Relationship Management (SRM)


centralization  Relationship Management (SRM) Read More
The Best ACT! Is Still to Come
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to

centralization  Best ACT! Is Still to Come Event Summary Anyone involved in sales during the eighties would surely remember ACT! as the crucial contact management tool. The competition was fuzzy until the dawn of customer relationship management (CRM) when vendors appeared offering new packaged applications that included contact management, marketing automation, sales force automation, and call center management. Now, more than a decade later, the odds dictated that ACT! should have been overshadowed and its market Read More
The Challenges of SAP Relationship and User Recommendations
The potential of enterprise incentive management systems, as being closely related to human capital management, should not be ignored. This software category

centralization  Challenges of SAP Relationship and User Recommendations SAPFriend, Foe, or Both? In mid-2006, San Jose, California (US)-based Callidus Software announced that its TrueComp version 5.1.3 software application had achieved Certified for NetWeaver status from SAPgood news for the over 30 percent of the companys customers that run SAP enterprise resource planning (ERP) and customer relationship management (CRM) systems. With the integration provided between TrueComp and the SAP NetWeaver platform, customers Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

centralization  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More
Clientele CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

centralization  CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and Read More

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