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Abstract:
When Inteva Products, LLC was launched as an independent company, one of its first challenges was a complete overhaul of
its IT environment, which was made up of many different systems—including a legacy enterprise resource planning (ERP) system.
Learn how the company chose a software-as-a-service (Saa (...)
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Case Study: Inteva Products, LLC. Source: Plex ... strategic
work. Download <strong>Case Study: Inteva Products, LLC</strong>.
Comments: ...
Published:
2010-03-11
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Abstract:
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office
solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations.
Learn how HSB implemented a mobile, Interne (...)
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Case Study: Field Services Application Supports Fast Growth and Customer Demand. Source:
Unit4. Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
Excerpt related to
case study on crm products:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
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Abstract:
Easy to read. Download the case study about Martin's Wood Products. Martin’s Wood Products, producers of solid wood furniture
for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances
of the 21st century. To bring costing under control, (...)
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case study on crm products:
"Case Study: Martin's Wood Products". If you receive errors
when attempting to view this white paper, please install the latest version of Adobe Reader. ...
Published:
2010-03-11
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Abstract:
Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to
consolidate data for its standard and customized products across five global locations, found an enterprise resource planning
(ERP) solution that offers one reliable point of entry. (...)
Excerpt related to
case study on crm products:
Case Study: Anderson Power Products. Source: Consona. ...
and more. Download <strong>Case Study: Anderson Power Products</strong>.
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Published:
2010-03-11
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Abstract:
A producer of whole milk powder for the chocolate industry, VernDale Products wanted to replace its existing manual system
with automated, fully integrated enterprise resource planning (ERP) software. The company, aided by technology consultants,
found an ERP software system that was the best functional (...)
Excerpt related to
case study on crm products:
Case Study: VernDale Products Automates Operations with ERP Software. Source:
Technology Group International. Document Type: Case ...
Published:
2010-03-11
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Abstract:
King Plastic manufactures polymer products for worldwide distribution. Upgrading to the latest versions of Microsoft® Dynamics
GP and Microsoft® Dynamics CRM, the company wanted to boost user adoption without scaling support costs. Now, it uses the
solutions to track sales leads and manage profiles for (...)
Excerpt related to
case study on crm products:
... Source: Microsoft. Document Type: Case Study Description: King Plastic
manufactures polymer products for worldwide ... GP and Microsoft® Dynamics CRM,
the company ...
Published:
2010-03-11
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Abstract:
Roland, a worldwide provider of graphic design and digital music services and products, was relying on several systems for
leads distribution. As a result, the process often took weeks or even months, and there was no feedback into what happened
with leads once handed to a dealer. Learn about the solutio (...)
Excerpt related to
case study on crm products:
... Source: Microsoft. Document Type: Case Study Description: Roland, a
worldwide provider of graphic design and digital music services and products, was relying on ...
Published:
2010-03-11
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Abstract:
FiberMark, a producer of specialty fiber products, had a data problem. Even though the company’s enterprise resource planning
(ERP) system was managing data well, management still had to run thousands of pages of reports to glean any insight from that
data. Learn how FiberMark’s new business intellig (...)
Excerpt related to
case study on crm products:
... Source: QlikTech International. Document Type: Case Study Description:
FiberMark, a producer of specialty fiber products, had a data problem. ...
Published:
2010-06-02
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Abstract:
A leader in the design and manufacture of advanced lighting systems and rugged protective cases, Pelican Products Inc. is
also recognized as one of the fastest growing companies in the United States. Learn how, by consolidating its worldwide operations
on a single instance of an enterprise resource plan (...)
Excerpt related to
case study on crm products:
... SAP. Document Type: Case Study Description: A leader in the design
and manufacture of advanced lighting systems and rugged protective cases, Pelican Products Inc ...
Published:
2010-10-19
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Abstract:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linked to the global sales force. SDMO Industries, a global manufacturer of power generators, sells its
broad product line through a variety of sales channels. Comm (...)
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case study on crm products:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linke...
Published:
2010-03-11
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Abstract:
Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able
to access information about products, execute order transactions, and view order status at any time—even after business hours—to
support its own operations. Learn how the company (...)
Excerpt related to
case study on crm products:
... access information about products, execute order ... customer relationship
management (CRM) solution helped ... Download <strong>Case Study:
Wilson Tool International ...
Published:
2010-09-01
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Abstract:
In 2005, Nu-West Construction Products was executing a rapid expansion plan that included three new distribution facilities
in Western Canada. Believing it had outgrown its existing solutions, Nu-West conducted a comprehensive enterprise resource
planning (ERP) software evaluation project to find a repla (...)
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case study on crm products:
Case Study: Nu-West Construction Products. Source ...
needs. Download <strong>Case Study: Nu-West Construction Products</strong>.
Comments: ...
Published:
2010-03-11
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Abstract:
When Edge Products’ new management team saw that the company’s manual engineering processes were not conducive to its constantly
changing product design environment, they immediately sought to improve change and part control processes. Learn how a new
product lifecycle management (PLM) solution helpe (...)
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case study on crm products:
Case Study: Edge Products. Source: Omnify Software. Document ...
rates by 50 percent. Download <strong>Case Study: Edge Products</strong>.
Comments: ...
Published:
2010-04-19
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Abstract:
An example of enterprise distribution software implementation. Read this case study. Click here! Engraving materials supplier
Johnson Plastics needed a way to stay ahead of the competition. To leave a lasting impression on customers, Johnson knew that
fulfilling its promise of next-day shipping was priori (...)
Excerpt related to
case study on crm products:
Case Study: Johnson Plastics. Source: VAI. Document Type: Case Study
Description: Engraving materials supplier Johnson Plastics needed ...
Published:
2010-03-11
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Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
case study on crm products:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
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Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
case study on crm products:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
case study on crm products:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Case Study: VAI Improves Customer Service with Business Portal. IT White Papers and Other Computer Software to Use In Your
Customer Service with Business Portal Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and
associated services to clients in the manufacturing, wholesal (...)
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case study on crm products:
... Service: Customer Service (Wikipedia). Case Study: VAI Improves ...
offers customer relationship management (CRM) software and ... its portfolio of products
and services ...
Published:
2010-03-11
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Abstract:
ScotiaMcLeod.Secure Documents and Other Package to Use In Your Complex System of ScotiaMcLeod. Upgrading to CRM solution increases
value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank,
one of Canada's largest financial organizations with (...)
Excerpt related to
case study on crm products:
ScotiaMcLeod.Secure Documents and Other Package to Use In Your Complex System of ScotiaMcLeod. Upgrading to CRM solution increases
value of relatio...
Published:
2010-03-11