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ERP for the Oil and Gas Industry (Upstream)
The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government...
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Documents related to » capture the initial trouble information and begin diagnosis if the trouble is valid


The Service Equation: 4 Keys for IT to Create Value for the Business
IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT

capture the initial trouble information and begin diagnosis if the trouble is valid  Service Equation: 4 Keys for IT to Create Value for the Business IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services. Read More...
The Travel and Expense Management Guide for 2014: Trends for the Future
Organizations typically spend 10 percent or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for

capture the initial trouble information and begin diagnosis if the trouble is valid  Travel and Expense Management Guide for 2014: Trends for the Future Organizations typically spend 10 percent or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for travel and expense management, how to overcome key challenges, and structure a robust program that balances core competencies and modern technology enablers. This paper focuses on the general business trends and economic challenges organizations face today. Read More...
PLM Is An Industry Affair - Or Is It?
The question, ''Do vertical industry needs play a significant role in a PLM software selection?'' should be a simple question to answer. Instead, it is a

capture the initial trouble information and begin diagnosis if the trouble is valid  Is An Industry Affair - Or Is It? PLM Is An Industry Affair - Or Is It? Featured Author - Jim Brown - December 26, 2003 Introduction Often it''s the simplest questions that have the most complicated answers. What appears to be a simple question, Does industry matter when looking for a Product Lifecycle Management (PLM) solution? leads to an interesting discussion instead of a simple answer. If you are looking for the short answer, the answer is Absolutely yes! But the answer is also Probably not. T Read More...
Connect the Dots: Simplifying the Online Ad Business
Over the past few years, the online advertising space has become crowded and very complex, and more technologically driven middle-men have acquired increasingly

capture the initial trouble information and begin diagnosis if the trouble is valid  the Dots: Simplifying the Online Ad Business Over the past few years, the online advertising space has become crowded and very complex, and more technologically driven middle-men have acquired increasingly large shares of the overall online revenue. Traditional publishers have been at a disadvantage and struggling to regain control over their online ad business. In this white paper, we propose a solution that straddles the whole value chain through a suite of previously unconnected technologies. By Read More...
Falling through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases
The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues

capture the initial trouble information and begin diagnosis if the trouble is valid  through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues based on the contact database. But what about the information that never made it into the database at all? The investment in these leads will often be lost—and the sales may go straight to the competition. Read More...
Stepping Up to the Challenge: CMO Insights from the Global C-suite Study
This IBM Institute for Business Value report, based on the responses from a survey of 524 CMOs, focuses on how CMOs are helping their enterprises become more

capture the initial trouble information and begin diagnosis if the trouble is valid  Up to the Challenge: CMO Insights from the Global C-suite Study This IBM Institute for Business Value report, based on the responses from a survey of 524 CMOs, focuses on how CMOs are helping their enterprises become more “customer-activated.” Very few CMOs have made much progress in building a robust digital marketing capability. CMOs told us there are three prerequisites to being able to do this: using data analytics to get a much deeper understanding of customers, individually as well as Read More...
Soaring across the Regions: A View of the Impact of the Internet on Business
The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a

capture the initial trouble information and begin diagnosis if the trouble is valid  across the Regions: A View of the Impact of the Internet on Business The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a business’s reach, it is valuable to know precisely what various Internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the United Kingdom (UK). Find out more. Read More...
The Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently
Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management

capture the initial trouble information and begin diagnosis if the trouble is valid  Power to Get Sales Leads into the Hands of the Right Salespeople Quickly and Efficiently Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for lead and opportunity management, that efficiently routing and tracking sales, sales efficiency will increase and produce a bigger pipeline, and more sales will be closed. Read More...
The Transformation CFO: Integrative SaaS and the Power to Change
Integrative software as a service (SaaS) business systems are a way of transforming your finance operations. SaaS can position finance as the nexus of

capture the initial trouble information and begin diagnosis if the trouble is valid  Transformation CFO: Integrative SaaS and the Power to Change Integrative software as a service (SaaS) business systems are a way of transforming your finance operations. SaaS can position finance as the nexus of standardized, real-time information. Finance executives should investigate SaaS solutions and providers, so that finance and IT can work together to enable a cost-effective transformation of finance to a stronger leadership role and improve finance’s value to your company. BEGINLYX9 Read More...
Bizagi Case Study: Colpensiones Chose Bizagi to Deliver the Largest BPM System in the World
A new state pension unit, Colpensiones, was created by the Colombian government to reduce costs, automate processes, and improve the quality of service offered

capture the initial trouble information and begin diagnosis if the trouble is valid  Case Study: Colpensiones Chose Bizagi to Deliver the Largest BPM System in the World A new state pension unit, Colpensiones, was created by the Colombian government to reduce costs, automate processes, and improve the quality of service offered by the old state pension system. Colpensiones implemented Bizagi BPMS, allowing the new system to perform 28 million activities and manage 900,000 cases each month—becoming the largest BPM worldwide. Read More...
The Talent Management Experience Series-New Roles and Expectations for Systems: Part 1 - The Manager Experience
Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support

capture the initial trouble information and begin diagnosis if the trouble is valid  Talent Management Experience Series-New Roles and Expectations for Systems: Part 1 - The Manager Experience Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support. Human resources (HR) practitioners can provide this support by arming them with best-practice advice, providing them with the tools of the trade, and including more strategic talent management-focused activities in managers’ job Read More...
Small and Medium Businesses: The Threat Landscape and the Plan of Action
The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of

capture the initial trouble information and begin diagnosis if the trouble is valid  and Medium Businesses: The Threat Landscape and the Plan of Action The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of personnel dedicated to look after them. The ideal security software for SMBs looking to protect their information systems would be the combination of antivirus, antispam, and content security solutions, combined with a powerful network firewall. Find out why it works. Read More...
When it comes to demand intelligence, which comes first? The right solution or the right architecture?
Hands down, it’s the right business intelligence (BI) architecture. If your enterprise currently uses retail demand data in a manner that favors either tier one

capture the initial trouble information and begin diagnosis if the trouble is valid  it comes to demand intelligence, which comes first? The right solution or the right architecture? Hands down, it’s the right business intelligence (BI) architecture. If your enterprise currently uses retail demand data in a manner that favors either tier one (corporate users) or tier two members (retail sales team), then you don’t have the right architecture in place. And that means you don’t have the right demand intelligence (DI) solution. Read on to learn about what''s important in a demand Read More...
How to Find the Right Hosted CRM Vendor at the Right Price
Choosing an on-demand customer relationship management (CRM) vendor can be a daunting task, especially for the price conscious consumer who lacks the budget for

capture the initial trouble information and begin diagnosis if the trouble is valid  to Find the Right Hosted CRM Vendor at the Right Price Choosing an on-demand customer relationship management (CRM) vendor can be a daunting task, especially for the price conscious consumer who lacks the budget for intensive research. A true CRM vendor should have pre-integrated sales, marketing, and customer support. Look for easy access to software free trials, and beware of hidden fees. Ultimately, researching the alternatives can save your company up to 50 percent of a solution’s total cost of Read More...
ISL Trunking: Automatic Traffic Management at the Heart of the SAN
Permanent node-to-node data paths through a service area network (SAN) fabric are surprisingly inefficient. Some interswitch links (ISLs) become oversubscribed,

capture the initial trouble information and begin diagnosis if the trouble is valid  Trunking: Automatic Traffic Management at the Heart of the SAN Permanent node-to-node data paths through a service area network (SAN) fabric are surprisingly inefficient. Some interswitch links (ISLs) become oversubscribed, while others are underused, and don’t allow you to maximize the function of your existing switch investments. Unclog your SAN’s data paths—and increase reliability and availability, as well as your return on investment. Read More...

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