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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 belgium customer management relationship


PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1
In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an

belgium customer management relationship  US, the Netherlands, France, Belgium, Norway, Germany, Australia, Spain, Portugal, South Africa, and the Middle East. PROACTIS sells directly in the UK and the US, where it has about 65 employees, but there are also over 100 accredited PROACTIS consultants worldwide. PROACTIS’ Solutions Portfolio PROACTIS offers a modular suite of  commercial-off-the-shelf (COTS)  applications that offer integrated support for the  Procure-to-pay  process. As noted earlier, the solution caters to both the finance

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace and global “platform” player in selected industries in the Dynamics ERP lineup. In other words, the product has been providing an industry-enabling layer upon which certified partners can

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Experiencing a Different Corporate Culture at QAD Explore 2008


No, my intent here is not necessarily to provide a typical analyst alert after attending a vendor's annual user conference, in this case the QAD Explore 2008 in Orlando, Florida (US) last month. This is not to imply that there was nothing there to write home about either. Quite the contrary, the multiple-day event was, well, eventful for market observers and hundreds of QAD's global customers

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New Manufacturing Solution in the Cloud: Exact Macola On Demand


Editor's note, December 19, 2012: According to the vendor, the product discussed below did not become available. Exact Software has recently released a new enterprise resource planning (ERP) offering in the cloud. Headquartered in the Netherlands and with offices in North America serving 100,000 customers worldwide, Exact offers two global ERP products (Globe and Synergy), as well as other

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Agilisys Continues Agilely Post-SCT


From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market should expect at least a continuation of the past but more likely its improvement.

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Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

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Performance Management Framework for Mobile Workforce Management and Field Service


Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.

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MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

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Oil and Gas: Upstream Data and Information Management Survey


Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges.

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Systems Management Buyer's Guide


Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature/function criteria along with less tangible characteristics in order to make an appropriately calibrated decision. Download this guide from Dell KACE for a comprehensive feature/function checklist, as well as additional considerations for evaluating systems management solutions.

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