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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » auto respond with a known accurate answer without associate interaction to customer e mails


e-Intelliprise
e-Intelliprise is an enterprise resource planning (ERP) package supporting discrete and flow manufacturing with inventory control, purchasing, customer order

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5 DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep)
DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of

auto respond with a known accurate answer without associate interaction to customer e mails  DDoS, cache poisoning, footprinting, DNS security, DDoS attack, distributed denial-of-service, network attack, IT attack, Dyn, managed DNS, Dyn white paper Read More
The New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence
This paper introduces the IBM Predictive Customer Intelligence solution, which gathers relevant customer information from internal and external sources and uses

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Expand Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge
Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve

auto respond with a known accurate answer without associate interaction to customer e mails   Read More
InterAction
Interface Software''s InterAction is a flexible CRM platform that delivers relationship intelligence throughout a firm or organization. Because InterAction is

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From Local to Hosted: The Story of One Company’s Migration to On-demand ERP
Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with

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Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience

auto respond with a known accurate answer without associate interaction to customer e mails   Read More
The Digital Competitive Advantage: There’s More to E-mail than E-mail
How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase

auto respond with a known accurate answer without associate interaction to customer e mails   Read More
5 Ways to Effectively use Social Media to Conduct Your Job Search
In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the

auto respond with a known accurate answer without associate interaction to customer e mails  or RSS feeds to automatically receive information based on our interests; relying heavily on these sources of information to keep us up-to-date on what’s happening within various industries and companies, as well as what trends are emerging, etc. In the past few years, many of the more popular blogs have integrated job banks into their Web sites—often using free software or hosting services from companies like jobberBase or Job-a-matic . According to the State of the Blogosphere, Technorati alone has Read More
The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP
Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise

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Top Ten Ways To Get More From Your SiteMinder Deployment: How Identity and Context Virtualization Saves Money, Adds Flexibility, and Brings New Life to Your Portal
Enterprises are looking for incremental change to their infrastructure. The value of your portal lies in delivering a rich and secure experience across multiple

auto respond with a known accurate answer without associate interaction to customer e mails  Authorization,CRM,Directory Services,ERP,Portals,Security,Systems Management,Virtualization Security,WAM Read More
To ERP or Not to ERP (In Manufacturing, It Isn''t Even a Question)
Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to

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How to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract
Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many

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Introducing E-learning Across the Enterprise to Accelerate Training and Reduce Costs
MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were

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E-learning Benefits and ROI Comparison of E-learning versus Traditional Training
You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to

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