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Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
asia crm case study:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
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Abstract:
Download Case Study: R.G. Barry about a global sourcing solution. It's fast. R.G. Barry, a leading developer and marketer
of accessory footwear, lacked real-time visibility into production schedules at its factories. As a result, the company built
more safety stock, required long lead times, and could not (...)
Excerpt related to
asia crm case study:
Download Case Study: RG Barry about a global sourcing solution. It's fast. RG Barry, a leading developer and marketer
of accessory footwear, la...
Published:
2010-03-11
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Abstract:
Take a tip from the professionals about purchase order.No obligation ever!Free whitepaper Here. Aside from geographic challenges,
Kyocera—distributor of document management devices—also grapples with three-month lead times, purchase-order constraints,
and stocking commitments. Forecasting accu (...)
Excerpt related to
asia crm case study:
Take a tip from the professionals about purchase order.No obligation ever!Free whitepaper Here. Aside from geographic challenges,
Kyocera—dis...
Published:
2010-03-11
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
asia crm case study:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09
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Abstract:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Excerpt related to
asia crm case study:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Published:
2004-02-07
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Abstract:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Excerpt related to
asia crm case study:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Published:
2003-03-10
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Abstract:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant and
Time-Bound. How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software?
The answer: take all the critical components into considerat (...)
Excerpt related to
asia crm case study:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant
and Time-Bound. How can you ...
Published:
2010-03-11
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Abstract:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify. (...)
Excerpt related to
asia crm case study:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time...
Published:
2004-02-06
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Abstract:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not extinct yet. Perhaps in the grand scheme of things, no one should really care about such events, but these
less well-known vendors haven’t said their last words (...)
Excerpt related to
asia crm case study:
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning
vendors are not exti...
Published:
2007-11-30
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Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
asia crm case study:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
asia crm case study:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
asia crm case study:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement
each other to become the largest enterprise applications supplier that is dedicated to the mid-market customer segment. (...)
Excerpt related to
asia crm case study:
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement
each other to bec...
Published:
2005-10-25
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Abstract:
Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem
to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of
merging its two subsidiaries, a positive sign is that SAP has (...)
Excerpt related to
asia crm case study:
... 6% to EUR 1.2 billion and in the Asia-Pacific region ... an astute
execution, PeopleSoft being another case in point ... After years of wavering, SAP's
SCM, CRM and PLM ...
Published:
2002-02-25
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Abstract:
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect "moment of
truth"--when the right consumer product at the right price is at the right place and at the right time. Yet, the portfolio
rounding out process has to continue in earnest, especially a (...)
Excerpt related to
asia crm case study:
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect "moment
of truth"--when the right co...
Published:
2004-12-27
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Abstract:
A streamlined version of the Blink.com site, Blink WAP allows users to configure their folders of favorite bookmarks on their
PC or laptop, then remotely access their accounts. (...)
Excerpt related to
asia crm case study:
... However, if Blink.com focused some advertising revenue outside of the Americas it may have some impact
in both Asia and Europe where wireless technology is ...
Published:
2000-07-18
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
asia crm case study:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been proud of in-house development spawning a limiting "not invented here" attitude. (...)
Excerpt related to
asia crm case study:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been prou...
Published:
2005-10-28
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Abstract:
Business applications market leader SAP reported a 43% drop in net income for its first quarter ended March 31, despite a
10% increase in revenue. In a separate announcement, SAP also said that Kevin McKay, head of SAP's U.S. operations, has resigned
for personal reasons. (...)
Excerpt related to
asia crm case study:
Business applications market leader SAP reported a 43% drop in net income for its first quarter ended March 31, despite a
10% increase in revenue....
Published:
2000-05-17
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Abstract:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business--although
tempting to its target market, it may not likely be as (...)
Excerpt related to
asia crm case study:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain manage...
Published:
2004-02-04