X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 asia case study crm


Case Study: Fetco Home Decor
Fetco Home Decor, designer and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process. The

asia case study crm  and third-party factories in Asia manufacture them. Even with 90-day lead times for all of its products, Fetco has maintained a 99 percent customer service level. Ward says that the company’s year-two goal with Demand Solutions is to maximize its use of DS RP in order to reduce inventory levels even more while maintaining high customer service levels. Although specific cost savings were not a top objective when implementing Demand Solutions due to the unreliability of Excel, Fetco experienced a full

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

Evaluate Now

Documents related to » asia case study crm

J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards


Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 1 presents an overview

asia case study crm  leading ASP providers in Asia, Europe, Africa, Latin America, and North America. For more information, see One Step Closer to the Global ASP . As mentioned earlier, at its FOCUS annual user group meeting in June J.D. Edwards also unveiled a slew of initiatives that they claim will really change the enterprise applications vendor's direction. For more information, see J.D. Edwards Chooses Freedom to Choose EAI . Product Development In June at the FOCUS meeting, J.D. Edwards previewed the latest components Read More

How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

asia case study crm  North America, Europe and Asia, IQMS serves manufacturers around the world. Visit IQMS online at www.iqms.com or email sales@iqms.com . Trademark and Copyright Acknowledgement Copyright © IQMS 2007. IQMS is a registered trademark of IQMS. All other trademarks acknowledged. Searches related to Successful ERP Selections Are Made advantages of erp | applications systems | architecture erp | architecture solutions | architecture technology | asset management software | bar coding systems | benefits of erp | Read More

J.D. Edwards' CEO Retires Again; This Time For Good?


Having seemingly paved a solid ground for its successor, it is likely that this time J.D. Edwards founder and CEO Ed McVaney might not have to come back from oblivion like in 2000

asia case study crm  of distribution for IBM Asia Pacific and as vice president of worldwide sales and marketing for IBM's RS6000 Division. Dutkowsky joined IBM in 1977, on completion of his Bachelor of Science degree in Industrial and Labor Relations at Cornell University. The company cites that Dutkowsky joins a strong leadership team. Hank Bonde continues as COO, and Rick Allen remains CFO. McVaney will remain a member of the board of directors and will retain the chairman's position until the company's Annual Meeting of Read More

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

asia case study crm  North America, EMEA, and Asia-Pacific, and indirectly via Microsoft Dynamics channel partners (e.g., Fujitsu , Avanade , Quantier , Softeco , Topkey , Enhance , i5 , Mimax , Veotos , NessPRO , Probis , MARP , etc.) and niche integrators elsewhere (e.g., eLogic , Resulting Services , Cybercom , EcoSoft , etc.). Cincom's CPQ offering is marketed under the Acquire brand, and comprises the following primary components: Business Rules Platform (2 options available) Cincom Socrates™ —Knowledge-Based Read More

Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution


Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

asia case study crm  CRM for SMBs,small to medium business CRM solution,CRM software for SMBs,CRM solution for SMBs,SMB CRM solution,CRM solution features for SMBs Read More

EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

asia case study crm  ebsuite crm,sales force automation online,sales force automation pda,salesforce integration,dealership crm software,crm hosted software,crm equipment,ebsuite crm,on demand crm,customer relations management crm,crm customer relation management,sales force automation online,sales force automation tools,j2ee crm Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

asia case study crm  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

asia case study crm   Read More

The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

asia case study crm  Slalom Consulting,crm,customer relationship management,regulatory compliance,web crm,crm customer,crm system,free crm,management reporting,online crm,siebel crm,web based crm,crm service,crm application,crm customer relationship Read More

Case Study: ERP That Almost Runs Itself


That kind of ERP system is available to you, and you can learn more about it in the case study natural factors & syspro: partners in health.

asia case study crm  Study: ERP That Almost Runs Itself What if you could pay more attention to growing your business , and less attention to dealing with your ERP system? What if your ERP system was simple to learn, easy to use, and followed the familiar logic of best practices? In other words, what if it just about ran itself? You could concentrate on making your business stronger, more efficient, and more competitive , instead of having to spend time and energy learning how to get what you need from the system. That kin Read More

YOur CRM Solution in Our 2011 CRM Buyer's Guide


Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

asia case study crm  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More

Maximizer CRM


Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and desktop. It offers simple-to-use list-based views, with customizable column setups and reports to display all the important details of each contact on one screen. It is easily configurable for organizations in any industry and is a key tool to optimize sales processes, enhance marketing initiatives, and improve customer service. Maximizer Software offers both on-premise and cloud-based solutions.  

asia case study crm  maximizer enterprise,maximizer enterprise crm,maximizer enterprise software,maximizer contact management,maximizer enterprise 9.5,maximizer contact manager,maximizer enterprise 9,maximizer enterprise v9 5,maximizer enterprise edition,maximizer,maximizer software,maximizer crm,maximizer 8,maximizer support,maximizer training,maximiser,maximizer database,maximizer consulting,maximizer 6.0,maximiser enterprise,maximizer contact Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

asia case study crm   Read More

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

asia case study crm  SAP,crm,siebel,microsoft crm,crm software,customer relationship,customer relationship management,microsoft dynamics crm,ms crm,web crm,siebel crm,crm service,crm customer relationship,crm download,small business crm Read More