-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
articles on customer relationship management ratings:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
articles on customer relationship management ratings:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
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Abstract:
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation
used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the
critical differentiating supply chain management crite (...)
Excerpt related to
articles on customer relationship management ratings:
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation
used the TEC patent...
Published:
2000-06-23
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Abstract:
IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and
their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect
and prevent fraud. (...)
Excerpt related to
articles on customer relationship management ratings:
... The cause of poor customer service ratings, ineffective marketing ...
activity can, in many cases, relate back to an organization's management of its data. ...
Published:
2007-01-03
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Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
articles on customer relationship management ratings:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
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Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
articles on customer relationship management ratings:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
-
Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
articles on customer relationship management ratings:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
-
Excerpt related to
articles on customer relationship management ratings:
... by industry: Contact management / Customer contract management
/ Customer reference / Customer service and ... Take a look at the ratings
below, which ...
Published:
2010-01-20
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Abstract:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise
software Vendor Showdowns. Today's Showdown pits three of the top business intelligence (BI) vendors against each other in
a head-to-head contest: Oracle's Hyperion System 9 vs. Mi (...)
Excerpt related to
articles on customer relationship management ratings:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of
enterprise software Vendor Showd...
Published:
2007-09-26
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Abstract:
As long as both Agilisys and BRAIN remain focused on their industries and do not become too distracted with each other’s
verticals, everyone should do well. (...)
Excerpt related to
articles on customer relationship management ratings:
As long as both Agilisys and BRAIN remain focused on their industries and do not become too distracted with each other’s verticals,
everyone shoul...
Published:
2003-01-03
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
articles on customer relationship management ratings:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
With growing frequency, we hear business and IT managers asking a technology vendor to "justify the expenditure" or "demonstrate
the ROI" on their particular hardware, software or service offering. In some cases, this may be possible. (...)
Excerpt related to
articles on customer relationship management ratings:
... improving customer satisfaction ratings; reducing order fulfillment
time; ... more sophisticated undertakings— like customer relationship management,
supply chain ...
Published:
2004-04-12
-
Excerpt related to
articles on customer relationship management ratings:
... Customer Relationship Matters (70); FOSS Ecosystem (18); From ...
Chain Logistics (126); Talent Management Matters (29 ... Articles; Decision
Support; Evaluation Centers; ...
Published:
2010-04-15
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Abstract:
This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com.
The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It
then reviewed the critical differentiating ERP criteria, a (...)
Excerpt related to
articles on customer relationship management ratings:
This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com.
The presentation used t...
Published:
2000-06-30
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Abstract:
Retalix, a supply chain software provider is positioning itself to be a segment pack leader through vendor positioning, vertical
differentiation, and horizontal influences. It may be poised to oust industry heavyweights including IBM and SAP as the retail
food industry software provider. (...)
Excerpt related to
articles on customer relationship management ratings:
Retalix, a supply chain software provider is positioning itself to be a segment pack leader through vendor positioning, vertical
differentiation, ...
Published:
2005-10-19
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Abstract:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in the discrete automotive manufacturing (which it has recently started with BRAIN) and solid SCE product
modules that it might embed into its own SCM suite and p (...)
Excerpt related to
articles on customer relationship management ratings:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in ...
Published:
2003-07-17
-
Excerpt related to
articles on customer relationship management ratings:
... Customer Relationship Matters (70); FOSS Ecosystem (18); From ...
Chain Logistics (126); Talent Management Matters (29 ... Articles; Decision
Support; Evaluation Centers; ...
Published:
2007-11-02
-
Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
articles on customer relationship management ratings:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
-
Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
articles on customer relationship management ratings:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
-
Abstract:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation
To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services
that make up the new growing digital world called soci (...)
Excerpt related to
articles on customer relationship management ratings:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation
To Social Media a...
Published:
2010-03-11