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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 aps crm erp marketing


Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

aps crm erp marketing  CRM Markets' Life cycle Snapshots Introduction The overall customer relationship management (CRM) market remains the land of opportunity but with many treacherous patches of quicksand for those who are uncertain about their footprint breadth in the field of either install base and product scope. It has been a no brainer the fact that the 2000s have been adverse years in the entire enterprise applications market. Following the whopping growth rates of the late 1990s, and the spending surge on sexy

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » aps crm erp marketing

ERP: Origins, Developments, and Trends


ERP first developed as a form of inventory control and later grew to link disparate bodies of information together from across the enterprise. Now, ERP enhancements include SCM, CRM, and e-commerce features, just to name a few. However, where is this technology going? What does it mean now?

aps crm erp marketing  was created by combining APS with specialized warehouse and transportation management solutions. Thus the global supply management chain linked suppliers and user companies and encompassed all processes, including initial raw materials, to the consumption of finished goods. Yet, while SCM and its offshoots promise to improve some of the deficits in ERP, it will not be a replacement. No matter how responsive a supply chain execution (SCE) system is, it still functions on the premise of waiting for a Read More

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

aps crm erp marketing  advanced planning and scheduling (APS) applications, Frontstep Capacity Promiser provides capable-to-promise (CTP) dates based on inventory and capacity without necessarily having the data for manufacturing bills of material (BOM) and routings. Frontstep Capacity Promiser provides realistic CTP dates that consider manufacturing constraints such as materials, parts production, family production, shift schedules and business priorities. Frontstep Capacity Promiser furthermore provides: Real-time Read More

ERP Plus and Beyond


ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and invoicing processes.

aps crm erp marketing  added Taylor 's TESS APS solution, and has built alliances with Kewill for shipping automation; Sage Software for fixed asset management; Vertex for more complex sales taxation software; Sterling Commerce for electronic data interchange (EDI); RightFax for fax automation; Hyperion for BI reporting; DataMax and RF Gen for wireless/mobile/barcode data collection; and PCCharge Pro for credit card authorization, just to name a few. Moreover, solid landed cost calculation and subcontracting capabilities may Read More

The Essential ERP - Its Genesis & Future


Knowing the history and evolution of ERP is essential to understanding its current application and its future developments. Each step in the evolution of ERP is built on the fundamentals and principles developed within the previous one.

aps crm erp marketing  original MRP results. These APS systems typically offer simulation ( what if ) capabilities that allow the planner to analyze the results of an action before committing to that action through the ERP system. Some of these systems go one step further by offering optimization capabilities. They automatically create multiple simulations and recommend changes in the supply chain within the existing constraints. Global Supply Chain Management While most traditional ERP software enables the integration and Read More

ERP for Small and Midsized Companies: Time for a Decision


Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors.

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Zavanti ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation


TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and project portfolio management and professional services automation (PPM for PSA) software spaces. Zavanti offers an end-to-end suite of solutions for the property development, building and construction, property management, and professional services organizations, particularly the engineering, architecture, contractors, and consultants vertical markets.

aps crm erp marketing  ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and  project portfolio management and professional services automation (PPM for PSA) software spaces.   Zavanti was founded in 2001 and is based in Sydney, Australia. Zavanti offers an end-to-end suite of solutions for the property development, building and construction, property management, and Read More

Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

aps crm erp marketing  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

aps crm erp marketing  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

IFS Applications (v. 7.5) for Process Manufacturing ERP Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Beyond Traditional ERP: ERP Features and Functions for Engineer-to-order Manufacturers


Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource planning (ERP) implementation. Learn about the specific ERP features and functions that help ETO manufacturers reduce costs, shorten cycle times, and improve ordering while maintaining high quality, and discover the key steps to enhance an ETO ERP implementation.

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

aps crm erp marketing  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue Read More

Can ERP Answer Your Business Needs?


Deploying an enterprise resource planning (ERP) solution is an extremely important event in the development of a company. A well-managed ERP solution can help a business handle global competition. Fortunately, modern ERP systems are relatively user-friendly, easy to implement, and easy to afford. Read this white paper to learn about the benefits of ERP and some of the issues that arise in implementing an ERP solution.

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ERP Software Selection Case Study: DCI Cheese Company Manages Rapid Business Growth with Enterprise 21 ERP


To facilitate business expansion, DCI Cheese Company engaged in an enterprise resource planning (ERP) evaluation process to select a system capable of supporting its multiple companies, divisions, and business units—and to provide a single data source for real-time business information and transaction processing. Download this case study to find out why DCI selected TGI's Enterprise 21 ERP.

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Sage ERP X3


Sage ERP X3 provides medium-sized businesses with fully integrated functionality in all areas of business for accounting and financial management, purchasing, inventory, sales, customer relationship management (CRM), and manufacturing. It offers both standard management features and in-depth process customization capabilities. The result is a range of configured offerings that covers the standard requirements of several industries, and is also adaptable to the needs of specific organizations:   • Sage ERP X3 Discrete Suite addresses the needs of midsize discrete manufacturers in the industrial and consumer goods, medical devices, paper, and other hard goods industries. • Sage ERP X3 Process Suite focuses on the unique and specialized requirements of midsize process manufacturers in the food and beverage, chemicals, cosmetics, pharmaceuticals, and related industries. • Sage ERP X3 Distribution Suite is designed to meet the demands of wholesale distributors and the distribution arms of manufacturers.  Sage ERP X3 is built on the Sage Application Framework for the Enterprise X3 (SAFE X3) technology, the common development platform shared by a full set of Sage applications for medium-sized to large enterprises. Its multitier, service-oriented architecture (SOA) and Web-native design can help businesses reduce IT infrastructure costs and expand business opportunities. Among other features, the SAFE X3 platform provides users with collaboration capabilities (Web services, second-generation workflow engine, etc.); business intelligence (BI) tools; and a unified, collaborative user interface.

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