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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

analytical crm software  CRM; namely, Operational CRM, Analytical CRM and Collaborative CRM. We've got wireless customer service, customer self-service, marketing analytics, collaborative e-commerce, employee portals, operational data stores, data warehouses, data marts, data about data (metadata), business intelligence, OLTP and OLAP, and enterprise value management we can't call all that, simply, CRM, now could we? Analysts like to compartmentalize in an effort to simplify and understand, and forecast winners and losers, and Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » analytical crm software


Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance
The US Food and Drug Administration (FDA) requires pharmaceuticals and medical device companies to comply with numerous standards. Medical device manufacturers

analytical crm software  without any special On-line Analytical Processing (OLAP) knowledge. Report Writer While the FDA requires the regular submission of compliance reports, the organization can request special reports. Therefore, it is essential that manufacturers of medical devices have the ability to create these reports with minimal effort. While all ERP systems offer report generation, not all enable the easy generation of customized reports. For the ready generation of these reports, it is advisable that the ERP Report Read More
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

analytical crm software  warehouses for real-time online analytical processing (OLAP) OLAP reports can be edited, appended or created from scratch for recurring use   Appendix II: CRM Players and Portals Name Role Web Site Aplicor Provider of hosted front office CRM and back office ERP and accounting solutions www.aplicor.com Beagle Research Group SaaS/ASP industry specialist and leading CRM analyst group www.beagleresearch.com CRMGuru CRM web portal run by some of the industry’s most experienced practitioners www.crmguru.com Read More
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

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Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

analytical crm software  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More
Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

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Quadrant Software
Quadrant Software@ develops, implements and supports Quadrant HR™. Quadrant HR™ is a user-defined, configurable software and services solution

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Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

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Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

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TOWER Software
TOWER Software provides enterprise content management (ECM) solutions to government and regulated industries, as well as electronic document and records

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Lilly Software Visualizes Its eBusiness Offering, NOW
With its prudent 'wait-and-see' approach, Lilly Software has been rounding up its VISUAL product suite and remains in the high pole position for the SME market

analytical crm software  Software Visualizes Its eBusiness Offering, NOW Lilly Software Visualizes Its eBusiness Offering, NOW P.J. Jakovljevic - November 14, 2001 Event Summary  On October 16, Lilly Software Associates ( LSA ) (www.lillysoftware.com), a privately held enterprise applications provider for small and medium sized manufacturing and distribution enterprises, announced VISUAL eBusiness™ version 3.0 , the latest release of its online solution designed to help businesses streamline processes, improve Read More
GFI Software
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging

analytical crm software  anti-spam,anti-virus,content security,fax server,Microsoft Exchange,network monitoring,network monitoring software,network security,port scanner,spam filter Read More
A Software-as-a-service Primer for Independent Software Vendors
Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across

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Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration
Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not

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