MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform support means that AS/400 products will contribute more than 50% of total license revenue within next 5 years. Furthermore, for the next 18 months, approx. 80% of license revenue will come from its existing customer base, who will want to either replace an old MAPICS product or add new modules to an existing MAPICS XA installation.
an organization wide default language can be defined
In 1993, IBM formed an alliance with Marcam Corp., which took over the MAPICS product and announced MAPICS XA (eXtended Advantage). In 1997, MAPICS Inc. separated from Marcam and became an independent public company, registered on the NASDAQ national market. The Company's current MAPICS XA product line, installed in over 2,400 sites, consists of more than 50 integrated application modules in the following six areas: Engineering Management; Demand Management; Operations Management; Resource Planning;