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Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » allows viewing of customer payment information such as history amounts current balance and payment location


Business Answers at Your Fingertips: The Real-time Value of BI
This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer

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ILM as a Journey: Moving Towards Storage as a Service
Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to

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Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

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Jeeves Information Systems
Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the

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Enterprise Information Management: Tentative Past, Promising Future
Some four decades after early “data processing strategists” realized the importance of a comprehensive, manageable approach to truly integrated information, the

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Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

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Case Study: Vermont Information Processing, Inc.
Early in 2004, software service provider Vermont Information Processing (VIP) saw an opportunity to help beverage producers drive down costs, improve

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Serving the Uncompromising Customer
Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver

allows viewing of customer payment information such as history amounts current balance and payment location   Read More...
Customer Chemistry


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The New Approach to Health Care Enterprise Information Management
The cost of enterprise information management (EIM) can be staggering—preventing many health care organizations from leveraging enterprise information when

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In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business
Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required

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Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

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