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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 allows viewing of customer payment information such as history amounts current balance and payment location

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Documents related to » allows viewing of customer payment information such as history amounts current balance and payment location

Jeeves Information Systems


Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the manufacturing, commercial and service sectors. The company focuses on product development while sales are dealt with by 500 committed and professionals and consultants with industry specific skills within various business processes. Jeeves Information Systems AB collaborates with more than 70 partner locations in 15 countries, with partners being represented at 20 locations in Sweden alone. The company’s products are Jeeves Selected and Jeeves Universal, which are installed at more than 2,000 companies with over 20,000 users.

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Development of an Internet Payment Processing System


This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.

allows viewing of customer payment information such as history amounts current balance and payment location  Internet Payment,Internet Payment Processing System,E-Bank,payment processing company,RS2 Software Group,BankWorks software,pos terminal,Automatic Teller Machines,ATMs,Three Dioxin,internet transaction,E-Commerce Applications,business model of transaction processing Read More

Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

allows viewing of customer payment information such as history amounts current balance and payment location  IVR, interactive voice response, contact center technology, customer service, preference management, multi-channel communications, proactive communications, proactive customer communication, PCC Read More

Cerulean Information Technology


Located in India, Ceruleaninfotech is an ISO 9001:2000 company co-founded in 2000 by a team of professionals with more than eighty years of work experience with Citibank, Merrill Lynch, Hewlett Packard, and Timex. The company specializes in web technologies and their solutions are used in mission critical applications by marquee clients like Citibank, Honeywell, SIFY, and Onmobile. They also work on application development and outsourced product development for small and medium sized clients in the United States, Europe, and Australia.

allows viewing of customer payment information such as history amounts current balance and payment location  business innovation strategy,business performance improvement,business process transformation,business technology strategy,cerulean information technology,information technology strategies,outsourcing technology Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory


Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also a more efficient operation.

allows viewing of customer payment information such as history amounts current balance and payment location   Read More

Customer Analytics Pay Off


To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies.

allows viewing of customer payment information such as history amounts current balance and payment location  customer analytics, marketing, HCM, HCM analytics, HCM data, workforce analytics, IBM, customer data, business analytics Read More

Lessons from the Leading Edge of Customer Experience Management


Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic priority. Customer experience efforts need enterprise-wide visibility and focus to last. Here are six lessons from leading-edge companies—learn what they’re doing right.

allows viewing of customer payment information such as history amounts current balance and payment location  customer experience, customer experience management, big data, customer analytics, Read More

Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

allows viewing of customer payment information such as history amounts current balance and payment location   Read More

Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

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Information Lifecycle Management: A Perspective


A new trend is emerging in the world of storage management, and it’s called information lifecycle management (ILM). Just what it is, however, varies significantly from vendor to vendor. Generally, ILM is a strategy for policy-based information management. Its mandate: to provide centralized management of all information assets, aligning storage resources with the value of the data residing in them.

allows viewing of customer payment information such as history amounts current balance and payment location   Read More

Business Answers at Your Fingertips: The Real-time Value of BI


This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer are leveraging real-time of near real-time analytics to proactively manage their business and drive substantial performance improvements. Download this report for full details.

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Wellesley Information Services


Wellesley Information Services (WIS) is a publishing and training company. Its editorial work includes magazine publishing, mobile content, and case study creation. WIS offers event management and conducts research on market profiles, habits, and product positioning.

allows viewing of customer payment information such as history amounts current balance and payment location   Read More

Endeca Information Discovery


Oracle business intelligence (BI) tools and technology provide a broad set of capabilities for reporting, analysis, modeling, and forecasting. The Oracle solution makes BI actionable by providing business users the ability to initiate actions directly from their dashboards.Oracle Endeca Information Discovery is an enterprise data discovery platform for advanced, intuitive exploration and analysis of complex and varied data—whether structured, semi-structured, or unstructured.

allows viewing of customer payment information such as history amounts current balance and payment location   Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

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