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Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » allows viewing of customer payment information such as history amounts current balance and payment location


Development of an Internet Payment Processing System
This article describes the author''s experience with the development of the first Yugoslav Internet payment processing system. The system''s architecture is very

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The New Approach to Health Care Enterprise Information Management
The cost of enterprise information management (EIM) can be staggering—preventing many health care organizations from leveraging enterprise information when

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CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report
CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center.

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Information Today, Inc.
Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search

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In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business
Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

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Antidot Information Factory


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Types of Video Conferencing
The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol

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Information Security Selection Software Evaluation Report
Based on a wide range of security-related issues, the Information Security Knowledge Base covers both solution suites and individual software packages

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State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

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Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

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How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

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